Club General Manager

You will lead the sales department in the mining and conversion of leads and prospects into membership units. You will offer support and authentic recommendations to a large team and an even larger clientele. You thrive on driving members into the Altea Active profit pipeline such as personal training, small group training, family activities, café, etc.

**This job might be for you if you have the following talents & spirit**:
« **You have a Business Vision**: You are a creative go-getter who has an entrepreneurial spirit and vision that guides the organization to achieving its short-term and long-term business goals. You take ownership and have full responsibility of the club, running it like your own business.

« **You’re Numbers Oriented.** Numbers are your language. You enjoy working with numbers as much as you enjoy working with people.

« **You’re a Competitor**: You are a competitor who isn’t afraid to disrupt industry standards. You have a consistent desire to destroy monthly sales targets and obliterate annual revenue goals. You’ve got a healthy appetite for competition and are always striving to win. You’re also tenacious, being able to bounce back and remain resilient. You have an abundance of positive energy and a proactive nature that assists in maintaining client relationships, generating new business, increasing staff productivity, improving member services, ensuring sustainability, and consistently meeting business targets and objectives.

« **You Take Initiative.** You are a go-getter with a proven track record of exceeding sales goals in the competitive fitness industry helping us meet our revenue growth targets by keeping Altea Active competitive and innovative.

« **You’re a Leader**: You thrive in a bustling environment and can clearly identify, delegate and prioritize tasks. You are a multifaceted executive who isn’t afraid to get your hands dirty as you can be found cleaning changerooms, selling memberships, putting weights away, making shakes, and crunching numbers in the office, but primarily, you can be found shaping, leading, and motivating a vibrant team. You are an experienced leader who has an appreciation for and understands fitness, finance, client services, business, and most importantly, how to engage, recognize, lead, and inspire your team.

« **You’re Motivated & Driven**: You are goal-oriented and consistently have your finger on the pulse as you use key performance indicators to ensure that all club departments from membership sales to personal training to customer service to group fitness to operations are persistently improving and meeting financial goals.

**As a Club General Manager/Sales Manager, a typical day might include the following**:

- Preparing and reviewing a profit and loss report
- Daily check-ins with club level management to ensure all programs and promotions (in-house and outreach) are tracking positively.
- Daily Debrief with Management Team to ensure uniform communications exist across all departments for all relevant programs and activities.
- Analyzing membership sales and personal training sales against target goals
- Reviewing and cross-referencing individual and team sales goals against current position - adjusting the plan of attack accordingly
- Crafting new sales initiatives and reviewing them with the senior leadership team
- Leading a sales team meeting, ensuring the team is well informed of sales initiatives
- Conducting interviews in partnership with the department lead

**To land this role you need to have;**
- A University degree in sports science, recreation or leisure studies, health management, physiology, life sciences, business, management or related field.
- At least 5 + years facility operations experience.
- 5+ years related sales experience with an established track record of achieving or exceeding sales goals.
- 5-7+ years personnel management experience.
- Proven ability to engage, inspire, motivate and lead 100+ employees.
- Success in exceeding individual and team sales goals.
- All management/leadership team members are required to have Standard First Aid and CPR - Level C Certification prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
- All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.

**Perks of this position include;**

« A competitive salary

« Bonus opportunities

« Cost Plus Benefits

« Complimentary individual and plus one membership

« Additional Vacation Time and Flex Days

« Cellphone Allowance

« Group RRSP options

« Employee Stock Option Program

« Maternity/Paternity top up

« 4-Day Work Weeks (12 per year)

« Team Member Perks

« Complete training and development package

« Working alongside great people in a culture that fosters empowerment

« Career-defining growth and development opportunities

In your cover letter, please include an explanation of why your e