Investigator

**Job Information**

Job Requisition ID: 63680
Ministry: Public Safety and Emergency Services
Location: Calgary
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: November 12, 2024
Classification: Program Services 3 Market Adjustment

**Salary**: $2,626.89 - $3,448.73 bi-weekly ($68,562- $90,012 /year)

**Role Responsibilities**:
Are you interested in a position that is challenging, rewarding, and focused on ensuring regulatory compliance and support of high professional standards for law enforcement-based services in Alberta? Then look no further, as we have an exciting opportunity for you

Reporting to the Investigator Team Lead, you will undertake investigations and compliance audits pursuant to the Peace Officer Act (POA), Security Services and Investigators Act (SSIA), Civil Enforcement Act, and Body Armour Control Act. You will work with stakeholders to provide oversight, direction, and advice to ensure that effective government oversight of these programs are exercised.

Your key responsibilities will include:

- Conducting professional standards and criminal background checks on applicants, investigations and appeal investigations in relation to public complaints and employer-identified code of conduct and policy violations.
- Conducting compliance audits on licensed private investigator and security guard agencies (SSIA) and peace officer agencies (POA), as well as site visits throughout Alberta to ensure standards are upheld.
- Advising and supporting peace officer and security agencies as well as other stakeholders operating under the legislation.
- Auditing licensed businesses to ensure compliance with the SSIA and supporting peace officer regulations.
- Review of public complaints from licensed businesses or authorized employers under the code of conduct.

As this role works closely with stakeholders from diverse backgrounds, you must have the ability to establish, foster, and maintain professional working relationships. You possess strong time management and organizational skills to meet required timelines. You demonstrate strong critical thinking and decision-making abilities to support administrative fairness and compliance within peace officer and security industry frameworks. Additionally, you are able to adapt both your verbal and written communication to fit the needs of your audience.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
**CREATIVE PROBLEM SOLVING**: You formulate decisions based on facts. While considering client perspectives, dynamics and emotions, you research, verify, analyze, and reconcile relevant data and information from a variety of sources to gather pertinent facts, identify issues, and draw conclusions to determine an appropriate course of action.

**DEVELOP NETWORKS**:You proactively build networks, connecting and building trust in relationships with a large and diverse stakeholder group. You communicate effectively, by educating stakeholders on legislative requirements, as well as providing and obtaining information of a complex, technical or sensitive nature, both verbally and in writing. Communication must be clear, logical, concise, and complete, while maintaining confidentiality.

**DRIVE FOR RESULTS**:You approach the investigation of complaints in a timely manner, and within legislative requirements. You also acknowledge organizational expectations and goals focused on client service excellence.

**AGILITY**:You have a strong ability to anticipate, assess and readily adapt to changing priorities, while maintaining resilience in times of uncertainty and effectively working in a changing environment.

**Qualifications**:
A university degree in Criminal Justice, Criminology, Law Enforcement, or related field plus two (2) years of progressively responsible related experience. A minimum of least two (2) years of conducting investigations (such as, but not limited to criminal and/or regulatory) is also required.

Equivalency:
Directly related education or experience considered on the basis of 1 year education for 1 year of experience, or 1 year of experience for 1 year of education.

A peace officer appointment is required for this role.

Preference will be given to those with the following:

- Experience in law enforcement or regulatory compliance in a related field
- Experience conducting interviews with witnesses
- Experience composing analytical legal correspondence and/or reports
- Experience interpreting legislation, policy and/or procedures
- Experience conducting audits for compliance
- Working knowledge of the Criminal Code, Peace Officer Act, Body Armour Control Act