Service Advisor

5 days ago

Middleton, Canada GM Middleton Full time

**_ If you're someone who thrives on the power of synergy, the excitement of innovation, and the joy of delivering top-notch customer experiences, we want you on our team At Bruce GM, we value integrity and honesty as much as we appreciate your exceptional sales ability. Join us in creating a service revolution where your passion and skills will make a real difference. Elevate your career with us and be a part of something extraordinary_**

**Responsibilities**:

- Greet customers and assess their automotive service needs
- Listen to customers and ask relevant questions to understand the issues with their vehicle
- Advise customers on recommended automotive services and repair options, including costs and timeframes
- Schedule automotive service appointments and follow up with customers as needed
- Communicate with the parts department and technicians to ensure timely completion of repairs
- Provide customers with regular updates on the status of their vehicles
- Maintain accurate records of automotive services provided and ensure proper documentation is completed
- Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner
- Stay up-to-date on automotive products, services, and industry trends
- Experience in a customer service or sales role, automotive experience considered an asset
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer and data entry skills
- Ability to work full-time hours, including weekends
- Valid driver's license and acceptable driving record

**Why Work for Bruce GM?**
- Supportive Team Culture: We pride ourselves on fostering a collaborative, supportive team environment.
- Career Growth Opportunities: We invest in your professional development for long-term success.
- Competitive Compensation and Benefits: We understand the value of your skills and hard work That's why we offer a competitive compensation package and a comprehensive benefits program.
- Work-Life Balance: We understand the value of maintaining a healthy work-life balance, for full-time, permanent positions, we offer Paid Personal Days off in addition to Paid Vacation- We will accommodate the needs of qualified applicants on request, under the Human Rights Code in all parts of the hiring process._

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