Crisis Worker, Path

**Position**:

- Crisis Worker, PATH

**Competition Number**:

- 2025-084

**Hours of Work**:

- 37.50 hours weekly.Days, evenings, occasional weekends.

**Reports to**:

- Program Manager,Rural Services

**Vacancies**:

- Two (2)

**Hourly Rate**:

- Pay Band 6$ 32.53 - $ 37.80

**Job Status**:

- Temporary Full-time(up to March 31, 2026)

**Union/Non-Union**:

- OPSEU/SEFPO Local 489

**Location**:

- Lennox and Addington area

2025-084 TFT Crisis Worker, PATH - External

**Job Summary**:
The Crisis Worker, PATH functions as a member of the inter-professional crisis services team providing mobile response and outreach to individuals and the community. The Crisis Worker provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health and/or addiction crisis. The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term supportive counselling, acute case management and referral to the place of choice of the individual wherever possible. The Crisis Worker works closely with community partners such as the hospital, social housing, social services and the Napanee BIA to provide effective assessment and support to those in crisis and those who have not been successful engaging in traditional services. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.

**Minimum Qualifications**:

- Three years relevant experience providing services to individuals who live with a serious mental illness and/or addictions issue, preferably in a community setting.
- University Degree in a health care discipline.
- Applied Suicide Intervention Skills Training an asset.
- Crisis Prevention Intervention Training an asset.
- Certification in First Aid and CPR an asset.
- French Language proficiency considered an asset.

**Knowledge, Skills and Abilities**:

- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
- Knowledge of and the ability to incorporate best practices in crisis intervention techniques.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to effectively utilize community resources and supports to meet the needs of clients.
- Ability to work under pressure within a changing environment.
- Knowledge of the Mental Health Act and other relevant legislation.
- Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Ability to work flexible hours, including evening, night, weekend, on-call and holiday work.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.