Receptionist/motor Vehicle Department
1 week ago
**About Us**:
At Butler Byers Insurance, we’re dedicated to providing exceptional service to our clients. We’re looking for a motivated and detail-oriented individual to join our team. If you have a passion for helping people and a knack for managing multiple tasks efficiently, we would love to have you on board.
**Why Choose Us**:
Meaningful Work: Play a crucial role in our team by assisting clients with their auto insurance needs and providing excellent customer service.
Professional Growth: Learn from experienced staff and develop skills that will benefit your future career.
Positive Environment: Join a supportive and friendly workplace where your contributions are valued.
Community Involvement: Get involved in community enhancement projects through our sponsorship committee.
**Position Summary**:
You will be responsible for providing prompt, accurate, and courteous support services to clients and co-workers. This role involves handling Motor Vehicle transactions as well as managing telephone and reception duties either face-to-face, over the telephone, or electronically.
**Key Responsibilities**:
**1. Motor License Transactions**:
- Assist customers with plate renewals and cancellations, driver’s license renewals, assigning customer numbers, issuing photo IDs, and explaining the Safe Driver Recognition program.
- Handle reciprocity for driver’s licenses from out of province/country, explain plate coverage provided by the Saskatchewan Auto Fund, collect payments, and handle outstanding Auto Fund receivables.
- Provide drivers abstracts and other required transactions.
**2. Extension Auto Coverage**:
- Provide quotes, explain coverage, make recommendations, place coverage, and make changes using an automated broker management and rating system.
- Verify accuracy, issue binders, summaries, certificates, policies, endorsements, and other related items.
- Assist customers with reporting auto claims to the appropriate insurance company and support clients throughout the claim process as required.
**3. Reception Duties**:
- Process incoming payments, issue receipts, balance and create daily deposits.
**4. Embrace Technology**:
**Qualifications**:
- Proficiency with computers.
- Strong team player with excellent communication skills.
- Ability to handle a diverse client base with patience and professionalism.
- Commitment to providing exceptional customer service.
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Work Location: In person
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