Cybersecurity Systems Administrator Ii

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level D Job Title Cybersecurity Systems Administrator II Department OCIO | Cybersecurity Systems Support Compensation Range $8,305.08 - $12,952.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date October 26, 2024 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary Organizational Status The position reports to the Cybersecurity Systems Support Manager. The Cybersecurity Systems Administrator is a member of the Cyber Security Systems Support Team. Works independently and jointly within the Solutions Security and Architecture team. The Cybersecurity Systems Support Team will provide “hands on keyboard” help to faculties and departments as needed to get into compliance. The CSS team is essential to the maintaining and upkeep, and currency of UBC cybertools. Work Performed Specific Duties: - Analyzes and reviews functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements. Reviews implementation options, discusses approach and recommendations with systems staff and users, and provides input to technology recommendations for new and changing systems requirements. - Contributes to the ongoing planning and development of systems enhancements in support of current or new enterprise services. Collaborates with peers/team members to identify, analyze, recommend and implement appropriate system enhancements that will improve existing information systems and improve business processes and productivity. This may include assisting with the management of the lifecycle of a service or product. - Provides advice to and consults with UBC IT colleagues or others as appropriate on complex system design issues and provides technical opinions on the viability or suitability of techniques and methodology to meet project and/or Academic Systems Support Managers' objectives and goals. - Prepares training plans, training materials, and trains staff as required during system implementation. - Develops a high level of expertise in the functionality of vendor product(s). Works directly with the vendor's technical support centre in order to resolve product issues. Core Duties: - Designs solutions to resolve system related business problems, meet user requirements, and streamline system workflows. - Formulates and defines system scope and objectives and recommends a strategy, potential solution, or "work-around". - Monitors and analyzes systems issues and provides recommendations for all systems supported infrastructure as part of regular operations. - Provides guidance and training to less experienced analysts. - Writes and maintains systems documentation including user and technical manuals. - Designs, provisions and configures systems. - Acts as a liaison between technical groups and stakeholders to coordinate the system's installation and ensure technical compatibility and satisfaction. - Prepares documentation and defines system specific dependencies to assist in problem analysis. - Provides recommendations for improving procedures and coordinating system implementation. - Integrates development of best practices, standards, procedures and quality objectives across systems infrastructure or platforms. - Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools. - Performs other related duties as required. Consequence of Error/Judgement Decisions and actions taken by the Senior Systems Analyst will have a direct impact on how efficiently and effectively the systems will perform and function. Errors in judgment, poor analysis, or failure to act decisively could have a detrimental effect on these systems. Unreliable systems or failure to meet contractual obligations for performance and availability will damage the reputation of Information Technology and UBC. This could adversely impact the University community, including students, faculty and staff, and could significantly impact productivity, reputation funding and revenue. Supervision Received W