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Dispatcher/planner

2 weeks ago

Edmonton, Canada Mackie Moving Systems Full time

Mackie-QHP Moving and Storage is a well-established Transportation and Warehousing company that focuses on Specialized Transportation and Household Goods moving. We are family owned and proudly Canadian.

**Mackie is growing and is hiring a Dispatcher/Planner for our Edmonton Location.**

**RESPONSIBILITIES**
- Plan, dispatch and manage Household Goods and Specialized Products crews
- Plan, manifest and update trips in AtlasNet and TMW
- Provide day to day direction and communicate regularly with driver and labourers
- Ensure that all equipment is available, ready and well maintained
- Investigate and resolve customer issues
- Work closely with the General Manager, Warehouse and Finance teams
- Maintain and build strong customer and employee relationships

**QUALIFICATIONS**:

- 2-3 years of Planning and/or Dispatching experience
- Good understanding of the household moving and/or transportation industry
- Excellent problem solving and decision making skills
- Strong administrative, organizational and computer skills
- Experience with Transportation Management systems (AtlasNet and TMW experience an asset)
- Ability to multi task and work well under pressure

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- dispatching: 2 years (preferred)
- transportation: 1 year (preferred)