Manager, Corporate Communications

Position Type:
Regular Full Time (RFT)

Closing Date:
January 22, 2025

Salary/Wage Range:
$122,265.00 - $152,832.00

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Hours of Work

35 hours per week

Department

Corporate Communications & Engagement

Location

Position Overview

Reporting to the Director, Corporate Communications and Engagement, this position will lead our dynamic communications team and deliver impactful strategies that enhance the City’s reputation and foster community engagement. This role is pivotal in ensuring our communications efforts continue to support organizational priorities and departmental goals. The Manager, Corporate Communications will provide expertise in corporate communications, media relations, and crisis management while collaborating with senior leadership and city council to ensure effective communication across diverse audiences.

Responsibilities

The Manager, Corporate Communications is responsible for:
Team Leadership:
- Lead, motivate, and develop the Corporate Communications team, including recruitment, training, and performance management.- Foster a collaborative and innovative team culture that drives excellence in communication services.

Strategic Communications:
- Develop and implement strategic communications plans aligned with the City's priorities and the department's key performance indicators (KPIs).- Oversee workflows and project assignments to ensure optimal resource utilization and timely delivery of initiatives.

Policy Development and Crisis Management:
- Collaborate with the Director to establish, review, and enhance corporate communication policies and procedures.- Manage crisis communications during emergencies, including maintaining and updating crisis communication plans and resources.

Advisory and Stakeholder Engagement:
- Act as a strategic advisor to Council, Senior Management, and City departments on corporate communications and media relations.- Provide expert-level writing and media support, including creating briefing notes, media releases, articles, and council reports.- Represent the City in inter-municipal and community meetings to ensure communications consistency and stakeholder alignment.

Performance and Reporting:
- Contribute to the development and tracking of departmental goals and annual KPIs.- Prepare reports and presentations to highlight achievements, challenges, and opportunities in communication strategies.

Requirements

The Manager, Corporate Communications will have a high level of energy and drive, exceptional interpersonal, verbal and written communication skills and the ability to lead and develop collaborative partnerships both internally and externally. The position requires a minimum of five years of progressive experience in communications, marketing, and public affairs, ideally in a public-sector environment. Media relations, public affairs, and issues management experience complimented by a comprehensive knowledge of research, policy development, media, public affairs practices, and resources are an asset.

Accommodations

if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants: