French Bilingual First Party Collection Officer

1 week ago

Toronto, Canada SinglePoint Group International Full time

We are currently experiencing rapid growth and development. Our organization is looking for **enthusiastic**, **career-minded individuals** to be part of our recovery team. Your role as a** French Bilingual **First Party Collection Officer **is to contact and secure payment arrangements from delinquent accounts, as well as a close follow-up to complete the assigned workload in a quality manner to meet monthly goals set by management. SinglePoint strives to reward success and dedication to our valued agents

**PERKS**:

- Hourly rate with added performance incentives
- Health and dental benefits
- Monthly contests with cash and prizes awarded
- Flexibility to work remote
- Fun and engaging work culture
- Perkopolis discount program
- Career and leadership development

**WHAT ARE WE LOOKING FOR?**
- **Bilingual in French and English**:

- At least 1-2 years of prior experience in at least one of the following core areas: call centre, customer service, collections, payday or consumer loan industry
- Excellent oral and written communication skills for consistent collection calls
- Good math skills with the ability to perform basic calculations quickly
- Strong organizational and time management skills
- Good understanding of Microsoft Excel and Outlook
- Strong computer operating skills
- Ability to adapt in a fast-paced environment
- Desire to learn and further your career

**RESPONSIBILITIES**:

- Provide excellent service and ensure exceptional execution results in the collection of financial loans
- Conduct collections calls for all past due accounts
- Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
- Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
- Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
- Perform to regulatory standards and best practice on collections
- Achieve individual collection targets, in order to meet Department and Company goals;
- Maintain and submit reports for review by collection management
- Complete other collection responsibilities, as assigned

**SCHEDULE**:

- two late nights: 12:30pm - 9:00pm ET
- Remaining schedule: 9:00am to 5:30pm ET

**COMPENSATION**:
**Join a winning team today**

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #2

  • Bilingual French First-Party Collection Officer

    3 weeks ago

    Toronto, ON, Canada SinglePoint Full time €40,000

    Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed First-Party Collection Officer with 5 or more years of experience in the industry. Acting as a change agent, the First-Party Collection Officer is...

  • First-Party Collection Officer

    3 weeks ago

    Toronto, ON, Canada SinglePoint Full time €38,000

    Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed First-Party Collection Officer with 5 or more years of experience in the industry. Acting as a change agent, the First-Party Collection Officer is...

  • Resolution Specialist--Bilingual, Collections

    7 hours ago

    Toronto, Ontario, Canada First National Full time

    We are hiring a Resolution Specialist--Bilingual, CollectionsReporting To:Manager, CollectionsFull-Time/Part- Time:Full-timeSalary Range:$42,471 - $63,707Posting Date:January 21, 2026Closing Date:February 4, 2026Hours of Work:8:30 a.m. – 5:00 p.m.Grade:Office Location:      6TorontoGreat location Steps away from the main public transit station What we...

  • Resolution Specialist-Bilingual, Collections

    1 week ago

    Toronto, Canada First National Financial LP Full time

    Resolution Specialist--Bilingual, Collections Toronto, ON, Canada Job Description Posted Monday, January 5, 2026 at 5:00 AM | Expires Tuesday, January 20, 2026 at 4:59 AM Reporting To: Manager, Collections Full-Time/Part- Time: Full-time Salary Range: $42,471 - $63,707 Posting Date: January 5, 2026 Closing Date: January 19, 2026 Hours of...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Toronto, Canada Bilingual Source Full time

    Introduction Are you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space. What You'll Do You...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Toronto, Canada Bilingual Source Full time

    IntroductionAre you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space.What You’ll DoYou will...

  • Bilingual Customer Service Specialist

    2 weeks ago

    toronto, Canada Bilingual Source Full time

    IntroductionAre you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space.What You’ll DoYou will...

  • Collections Associate

    2 weeks ago

    Toronto, Canada Hyundai Capital Full time

    Collections Associate (French/English Bilingual) (250000N5) Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai/Kia dealerships and Genesis distributors nationwide, we provide...

  • Collections Associate

    2 weeks ago

    Toronto, Canada Hyundai Capital Full time

    Collections Associate (French/English Bilingual) (250000N5) Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai/Kia dealerships and Genesis distributors nationwide, we provide...

  • Resolution Specialist--Bilingual, Collections

    9 hours ago

    Toronto, Ontario, Canada First National Financial LP Full time

    We are hiringa Resolution Specialist--Bilingual, CollectionsReporting ToManager, CollectionsFull-Time/Part- TimeFull-timeSalary Range$42,471 - $63,707Posting DateJanuary 21, 2026Closing DateFebruary 4, 2026Hours Of Work8:30 a.m. – 5:00 p.m.GradeOffice Location:6TorontoGreat location Steps away from the main public transit stationWhat We OfferHighly...