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Host - R&d

2 weeks ago

Toronto, Canada R&D Spadina Full time

Company Description

Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it We value relentless innovation and kick-ass creativity We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.

R&D is a bold and modern Canadian Asian restaurant in the heart of Toronto’s iconic Chinatown. Owned and operated by Eric Chong, Season 1 winner of CTV’s MasterChef Canada, and his mentor, Michelin-starred Chef Alvin Leung, the menu combines traditional Asian flavours with Canadian favourites into bold, vibrant dishes.

**What’s in it for you?**
- Competitive wages/salary packages
- Gratuity sharing
- A comprehensive group benefits program
- Training and development opportunities
- Staff dining discount

**Job Description**:
Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.
**PRIMARY DUTIES & RESPONSIBILITIES**
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and guests
- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in Open Table
- Know all table numbers and maintain awareness of which servers are in each section
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required

**Qualifications**:

- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset

Additional Information