Dental Receptionist

1 day ago

Bowmanville, Canada Green Road Dental Full time

**Required Education, Skills and Qualifications** - Abledent proficient - certification of Dental Reception or Diploma or equivalent experience - Greeting patients and being the best "first impression" with excellent customer service skills - Answering telephone and Booking appointments/Scheduling - Dental insurance dealings - Providing dental knowledge as first point of contact - Following up on treatment needs - Accounts Receivable - Maintaining self-composure under pressure with great adaptability, initiative and confidentiality - Great Telephone manners and effective schedule booking skills **Main Job Tasks, Duties and Responsibilities** - greet patients - register new patients according to established office protocols - assist patients to complete all necessary forms and documentation - verify and update patient information - inform patients of dental office procedures and policy - move patients through appointments as scheduled - enter all relevant patient information into data system - maintain and manage patient records in compliance with privacy and security regulations - answer and manage incoming calls - respond and comply to requests for information - schedule patient appointments - confirm upcoming appointments and recalls according to office protocol - check daily appointment schedule - arrange patient charts for next day appointments - fill in cancellations and no-shows - organize referrals to other medical specialists - dispatch lab work appropriately - collect and receipt payments from patients at time of treatment - inform patients of financial treatment plan options - arrange payment schedule with patients - prepare and mail billing statements - prepare claim forms for dental insurance - arrange supporting documents for insurance claims - sort and distribute incoming and outgoing post - monitor and maintain inventory of dental office supplies - update patient education materials - maintain a professional reception area - safeguard patient privacy and confidentiality - Making telephone calls to book the pending appointments on required internals **Job Type**: Full time or Part time **Job Types**: Full-time, Part-time, Permanent Pay: From $23.00 per hour **Benefits**: - Dental care - Flexible schedule - On-site parking Work Location: In person

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