Housekeeper

**Housekeeper**:
Vancouver Island University (VIU) Student Residences provides a home to 500 students on VIU's Nanaimo campus from September to April. Residents come to our community from across Canada and the world, each bringing different life experiences and perspectives to VIU. During the months of May to August VIU Student Residences transitions to a hybrid model, providing student services as well as hotelling to the public.

VIU Student Residences includes nine three story residential buildings and one, one story administrative building that are set on the side of a hill. The residential buildings do not include air conditioning nor elevators.
- Employment Group
- CUPE
- Position Number
- 00790
- Division
- VP Administration and Finance
- Department
- VIU Student Residence
- Campus
- Nanaimo campus
- Location
- Nanaimo, British Columbia
- Country
- Canada
- Appointment Type
- regular full-time
- FTE
- 1
- Workload
- 40 hours per week. Weekend availability required
- Pay Level
- CUPE VIUSR 4 $26.63 per hour
- Start:

- As soon as possible
- Applicant Documents
- CV/Resume, Cover Letter, Referees/References
- Posted Date
- 05-Sep-2024
- Closing Date
- 18-Sep-2024
- Job Reference
- 2528

**Duties**:
The VIU Student Residences Housekeepers are responsible for the cleanliness and basic maintenance of VIU Student Residences. The Housekeeper position works closely and collaboratively within a team of Housekeepers in addition to independent work.

The duties of this position include, but are not limited to:
Regular routine cleaning of common spaces in student facilities and staff spaces, including:

- Common spaces include kitchens, common rooms, stairwells, landings, hallways, entry ways, janitor closets, laundry rooms, linen closets, storage rooms, offices, and reception.
- Regular routine cleaning includes dusting, vacuuming, sweeping, garbage, recycling removal, sanitization of high touch surfaces, mopping, window glass and screens, and curtains.
- Appliance cleaning including ovens, microwaves, fridges, freezers, Keurig coffee machines, and dishwashers.

Regular dorm room turnover includes:

- Reprioritization of workload to ensure timely turnover throughout the academic year.
- Complete final inspection of dorm room and bathroom for residents who have moved out early and clean the spaces for incoming residents in a timely manner.
- This includes entering and cleaning double spaces where a resident is still occupying the space.

Detailed deep cleaning of living spaces upon academic year move out, including:

- All of the above as well as light fixtures, baseboards, walls, shower, toilet, sinks, ovens, all appliances, cabinets, furniture, window tracts, heaters, vents, and spot carpet cleaning.

Rapid turnover cleaning for hoteling, including:

- Regular routine cleaning, linen labeling and transport, and hotel room staging.
- Removal of checked out guests’ left behind items.
- The ability to pivot quickly and respond in the event of double bookings, incorrect bookings, or guests checking into unprepared spaces.

Laundry and replenishment of supplies including:

- Cleaning linen during the academic year,
- Hotel bedding and towels for the summer months, and
- Monitor and maintain stock of cleaning supplies, cleaning equipment, supplies for repairs, fixtures, and hotel items.

Working safely with chemicals and cleaning products in accordance with WHMIS including,
- Daily use of cleaning chemicals.
- Occasional use of higher risk chemicals such as drain opener, oven cleaner, bleach, Orderly, and bug spray.
- Adhering to WHMIS regulations, including the labelling, storage, and use of products.
- Quickly responding to VIU’s Safety Incident Reporting tool in the event of exposure to chemicals.
- Ensuring that SDS (Safety Data Sheets) are up to date and visible in accordance to WHMIS regulations.

Basic assessment and repair of facilities’ maintenance issues, which includes but not limited to:

- Maintenance of vacuums, drains, furniture, door hinges, appliances (non-electrical) and toilets.
- Repair minor damages.
- Initial response and investigation of insect or rodent reports and provide recommendation for next steps to Front Desk staff/or management.

Rapid initial response to facility related emergencies during regular working hours, including,
- Respond to and advise on response to emergency to mitigate damages and student/guest displacement,
- Exercising judgment to assess the facility emergency and determine the external support needed,
- Communicate recommendations to Residence front desk staff to support the emergency,
- In the event of a flood, identify source(s) of the water. Shut off water while prioritizing the mitigation of damage to the facility.

Deep cleaning following facility related emergency, this includes:

- Cleaning up residual debris such as drywall, wood, and dust.
- Laundering any linen or student belongings that were impacted.
- Spot carpet cleaning.
- Setting up extractors a