Business Systems Analyst

**Job Summary**

**What is the opportunity?**

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

**What will you do?**
- Lead detailed requirement phases by identifying, tracking, escalating and/or resolving business systems issues
- Assess, research, analyze and document sponsor/stakeholder needs in accordance with the Project Life Cycle utilizing reporting tools, and requirements.
- Identify, track and resolve business systems issues
- Create or lead the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
- Manage project documentation (implementation plan, issues log, process maps, reports, etc.) and resolves emerging issues at the implementation stage of the project
- Contribute to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies
- Develop strategic training plan associated with introduction of new/ enhanced the business processes
- Provide assistance with business user testing, when required
- Develop and maintain strong relationship with business partners and internal/external team members
- Identify issues and escalates/manages resolution as required.

**What do you need to succeed?**

**Must-have**:

- 5+ years of experience with business systems analysis and software development.
- Expertise in data mapping and creating data mapping specifications.
- Familiarity with ETL processes and experience with Big Data
- Expertise in gathering, analyzing and documenting business rules for processing data.
- Experience defining and documenting complex functional business logic.
- Familiarity with SQL database and experience with scripting languages (SQL).

**Nice to-have**
- Strong experience working in Agile projects, using Jira, creating user stories, and overall knowledge of the Agile Framework
- Knowledge of Anti Money Laundering and Financial Crime offenses
- Knowledgeable on business process modeling, process mapping
- Knowledge of IT delivery methodologies: Agile, Iterative Waterfall and Waterfall

**What’s in it for you?**

We thrive on the challenge to be our best, encourage progressive thinking to keep growing, and believe in working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, about reaching our potential, about making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work

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TechPJ

**Job Skills**

Agile Methodology, Business Data Analysis, Business Process Modeling, Business Requirements Documentation (BRD), Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Requirements Gathering, Requirements Management, Requirements Planning, Structured Query Language (SQL)

**Additional Job Details**

**Address**:
175 WESTERN PKY:BEDFORD

**City**:
BEDFORD

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
TECHNOLOGY AND OPERATIONS

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-09-09

**Application Deadline**:
2024-09-30

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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