Research Analyst

**Phase 5** **Consulting Group** is a research-focused consulting firm serving blue chip clients in North America and the UK.

We help our clients on their journey to customer-centricity by bringing together expertise in marketing research, user and customer experience, innovation and design.

What does that mean, exactly? It means we give insights and advice to our clients on how to bring their products, services and experiences closer to what their customers really want. Our clients look to us when they are:

- Creating new products or services.
- Searching for better ways to take their products or services to market.
- Building better experiences for their customers, through web / mobile interfaces or through the broader customer experience.

**We are looking for a Research Analyst to join our team on a one-year contract in our downtown Toronto office. Please note that we currently have an established hybrid work model and you will be required to work from our offices 1-3 times a week.**

As a core part of our Innovation team, we are looking for an outstanding individual who:

- Has a strong grasp of quantitative primary marketing research methodologies;
- Is highly comfortable working with data in SPSS;
- Will support project management, including day-to-day logistics, communication and team collaboration;
- Seeks to understand our clients’ overarching business questions driving the research;
- Relishes telling stories with data and analysis to help clients make key decisions on their business and strategic objectives.

**What You Will Do**

In the role of Research Analyst, you will spend the bulk of your time on custom, ad hoc primary marketing research projects. Working closely with seasoned Phase 5 researchers, you will:

- Work on project teams that include clients and other Phase 5ers to understand our clients’ business needs.
- Design research instruments that help our clients get the insights they need to make decisions.
- Program and field quantitative surveys.
- Analyze data using descriptive and multivariate techniques.
- Contribute to reports and presentations.

**Required Skills and Qualifications**
- Undergraduate and/or post-graduate degree(s) in Business, Statistics, Psychology, Sociology or a similar discipline.
- 1-3 years’ experience at a market research consultant or agency firm.
- Strong and demonstrable skills in data manipulation and statistical data analysis using SPSS.
- Experience / proficiency with Qualtrics.
- Proficiency with Excel, PowerPoint.
- Well-developed communication and interpersonal skills.
- Good writing skills.
- Keen attention to detail.
- Strong organizational skills, including the ability to juggle several different projects simultaneously.

**Additional Assets that Could Set You Apart**
- Familiarity or experience in financial services and B2B industries.
- Boundless curiosity and enthusiasm.
- Experience with Python, Access, Sawtooth.

**Why choose Phase 5?**

Phase 5 offers a competitive compensation program, including health benefits, RSP matching, and performance-based incentives.

Just as importantly, we offer coaching and development opportunities through our highly experienced staff and structured training. You will have opportunities to develop your business knowledge and strategic capabilities.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $55,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

Work Location: Hybrid remote in Toronto, ON