Gain Conversion

**This is a hybrid role, requiring the team member to be located in Vancouver.**

**Welcome to Conversion
- a GAIN specialist**

As part of GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don’t just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future.

At Conversion, we’re a team of global CRO experts who help brands optimize their digital ecosystems, websites, platforms, and customer experiences to drive real, measurable growth. We intend to prove that evidence-based decisions get the best results, and our people and unique culture are the fuel. As a certified Great Place to Work®, we support each other fully, without ego or drama, and stay focused on what’s best for our clients and each other. We’re proud to be an inclusive company where people can bring their whole selves to work. Our values—GRIT, REAL, MAVERICK, CURIOSITY, and INTEGRITY—are at the core of everything we do. Here, you’ll work with talented, passionate people who challenge you to do your best every day.

If this sounds like an adventure you’d like to be part of

**Primary Purpose**

As an Experimentation Consultant, you will work closely with the Sr. Experimentation Consultant, Account Lead, and the Digital Programs team, to identify revenue growth opportunities, propose solutions to increase client online conversion rates, and help our clients answer key business questions through experimentation and data.

Externally, you will support the Sr. Experimentation Consultant on target accounts, and are responsible for the execution and delivery of work for clients. You will be responsible for overall client success and satisfaction through proactive client communication, relationship management, expectation setting, and positive experiment & program results, by executing research, hypothesis ideation, prioritization, strategy, and analysis. You will be counted on to manage ongoing experimentation programs including the crafting and presentation of intriguing stories and actionable recommendations through data and insights from experiments.

Internally, you will report to a Sr. Experimentation Consultant. You will work with the account team, including Digital Programs, to deliver value to the client while maintaining profitability through internal innovation.

**Who You Are**
- Strategic - able to see the bigger picture within organizations in order to develop solutions to address core client needs
- Evidence-driven - able to effectively use data & research insights, rather than gut feeling, to guide decisions and strategies
- Assertive - able to confidently justify your ideas, strategies, and recommendations with strong evidence and knowledge when questioned
- Comfortable in a fast-paced environment - able to make quick decisions in front of clients with determination
- A problem-solver - able to think quickly on your feet to come up with creative solutions to unique problems
- Able to think critically and analyze data to interpret meaningful consumer behaviour insights
- A natural storyteller - able to craft and present compelling stories around complex concepts and ideas

**Requirements**:
**Experimentation Strategy & Technical Expertise**
- Overall client success, satisfaction, and retention through positive Experimentation results.
- Research & interpret data, run statistical calculation, draw conclusions, and pitch actionable strategies, results, and insights to a wide variety of client stakeholders and senior management.
- In-depth technical understanding of Experimentation in order to create technically feasible experiments.
- Present insights & results with engaging storytelling to executive stakeholders (remotely & in-person) in order to secure their assurance in Conversion.
- Develop and plan experimentation roadmaps by analyzing large and detailed data sets in order to identify the biggest areas for improvement and implement strategies to capitalize on these opportunities.
- Maintain an advanced understanding of conversion drivers including user research, data analytics, neuro-marketing, persuasion principles, and business context. 

**Account & Client Relationship Management**
- Maintain & continually increase understanding of the client’s organizational goals for Experimentation within each engagement.
- Working with the Digital Programs team and Sr. Experimentation Consultant to build personal relationships with clients, becoming trusted partners in order to secure our expertise in all client needs.
- Collaborating with Digital Programs and Sr. Experimentation Consultant in the planning and development of executive business reviews, ideation sessions, workshops, results, and insights.
- Manage stakeholder relationships, review and obtain input at key stages, and make judgment calls on input to ensure continued