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Key Holder/sales Associate
2 weeks ago
**Position: Full/Part Time Team Lead (Key Holder)**
** STATEMENT**
In the absence of the Head Coach or Assistant Coach, supervises and manages all store personnel, including implementing and enforcing company policies, procedures and corporate directives. Establish control-related standards and procedures.
**Responsibilities and Duties**
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Supports the Head Coach with achieving business results through leading the team, managing the sales floor and ensuring sales plans are achieved.
- Must demonstrate strong product knowledge to effectively train and educate the rest of the team to meet goals.
- Assists the Head Coach and Assistant Coach with leading the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills.
- Responsible for assisting with recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division.
- Manages controllable expenses to company guidelines and ensures overall profitability targets are met or exceeded. Ensures Loss Prevention policies and procedures are followed.
- Assists with financial/sales audits and inventories to protect the store from internal and external shortage.
- Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
- Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
- Communicates with Head Coach and/or Assistant Coach regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development. **ADDITIONAL RESPONSIBILITIES**:
*
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Demonstrates high level of quality work, attendance and appearance.
- Adheres to all Company Policies & Procedures and Safety Regulations.
- Adheres to local, state and federal laws.
- Additional responsibilities assigned by supervisor related to your position/department.
- Ability to work varied hours, nights, days and weekends to support the business needs. **SUPERVISORY RESPONSIBILITIES**
*
- Directly manages team players in absence of the Head Coach and/or Assistant Coach.
- Provides coaching, direction, develops and empowers team players.
- Ensures work flow and processes are to maximum efficiencies for business necessity. **ORGANIZATIONAL RELATIONSHIPS**
*
- Interacts with all levels throughout organization including employees and outside vendors
**Qualifications and Skills**
**MINIMUM QUALIFICATIONS**: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.
COMPETENCIES:
- Adaptability
- Associate Development
- Client Focus
- Communication
- Decision Making
- Honesty and Integrity
- Leadership
- Motivator
- Organization
- Professionalism
- Results Orientated
- Teamwork
- Time Management EDUCATION/EXPERIENCE:
*
- 1+ years retail management experience; sporting or athletic industry preferred.
- College Degree Preferred or equivalent work experience.
- Good computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint), and Lotus Notes
**Job Types**: Full-time, Part-time, Permanent
Additional pay:
- Bonus pay
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekend availability
**Experience**:
- sales: 1 year (preferred)
- customer service: 1 year (preferred)