IT & Information Security Manager

**Job title**:IT & Information Security Manager

**Job Location**:New Hamburg

**Position Type**:ONSITE

**Shift Hours**: Monday to Friday; 8:00am - 5:00pm

**Compensation Range: $33.65 - 40.43 / hour**

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

**What Will You Do?**
- Supervise, lead and prioritizes the workload of IT professionals.
- Provide users with a fast, accurate, and secure method of gaining access to information.
- Evaluate and analyse the server needs as well as load balancing on the system.
- Ensure that backups are performed and tested for accuracy periodically. Restore operations when required.
- Assist with disaster recovery operations as necessary.
- Support and ensure operating viability of all networks for all hours of operation; routinely tunes networks for optimum performance.
- Administer and maintain the use of all networks as well as connections to the Internet and peripheral equipment.
- Provide internal and external network support (server security, software updates, hardware maintenance, etc.).
- Test and install issued patches in conjunction with software providers and vendors or other third parties.
- Collaborate with other IT and operational staff to ensure database integrity, security and ongoing performance.
- Ensure hardware and network installs, re-installs, upgrades, moves, changes and relocations are made as required.
- Ensure that hardware is adequately sized and configured; conduct capacity planning scenarios to meet future needs.
- Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems.
- Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information and end-user productivity.
- Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee warranties and service agreements.
- Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers.
- Act as a technical resource during other projects as required.
- Assist in developing and managing a budget for technology, security and networks.
- Approve all business requirements prior to the technical solution.
- Analyse complex business needs presented by the user community and recommend technical solutions.
- Provide support for all hardware reported problems, documenting problems and solutions as required.
- Create and deliver business cases for technology acquisitions.
- All other duties as required.

**Who Are We Looking For?**
- University degree or college diploma in IT related field of study or equivalent required.
- 5 years of network and systems experience required.
- Advanced overall knowledge of networking, client / server environments, operating systems, databases and server architecture.
- Proficiency with VPN networks, firewalls, encryption and other aspects of network security technologies.
- Sound leadership, staff management and teambuilding skills.
- Able to effectively communicate, both verbally and in writing.
- Superior time management skills, multi-tasking skills and the ability to prioritize tasks with mínimal supervision.

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance
- Company paid accident and serious illness benefits, ADAD and Critical Illness
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA, RRSP & RESP savings plans with company match contributions
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

**How To Make Your Next Cool Move**
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