Room Attendant

2 weeks ago

Vaughan, Canada SpringHill Suites by Marriott, TorontoVaughan Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**

**SpringHill Suites by Marriott** has 175 rooms, owned and operated by Easton's Group of Hotels. conveniently located near top attractions in Ontario, including Canada's Wonderland, Vaughan Mills Mall and York University.

**Benefits**
- Discount on Home and Auto Insurance
- Discount on GYM membership
- Perkopolis discounts
- Employee Social Events
- On-Site Parking
- Career Development
- Hotel Discounts at Marriott properties

JOB OVERVIEW

Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction

DUTIES AND RESPONSIBILITIES
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS
- Basic reading, writing, and math skills.
- Some housekeeping experience
- Friendly and hospitality focused
- Attention to detail
- Ability to work under pressure in a fast paced, stressful environment
- Organizational skills
- Teamwork
- Problem solving

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