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Part Time

2 weeks ago

York, Canada Vaultra Self-Storage Full time

**Part Time - Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers

**Job Types**: Part-time, Permanent

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (required)