Anthropologie Department Manager
17 hours ago
**Location**:
This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary:
The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities:
Customer Experience
- Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
- Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
- Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience
- Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
Leadership + Team Management
- Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales
- Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
- Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth
- Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
Visual + Business Operations
- Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels
- Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
- Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed
Communication + Relationships
- Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
- Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team
- Sets individual sales goals and selling expectations to cultivate a collaborative selling environment
- Provides insights related to the customer and staff experience and communicates feedback to the Store Manager
Role Qualifications:
- Anthro brand fan
- 2+ years of retail leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks:
Pay Range: Starting from CAD $26.50/Hr.
-
Anthropologie Merchandiser
16 hours ago
West Vancouver, Canada Anthropologie Full time**Location**: This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary: A Merchandiser contributes to driving sales through product merchandising, styling, and display support to create a compelling visual environment for the customer. Role Responsibilities: Customer Experience - Delivers exceptional customer...
-
Anthropologie Supervisor
15 hours ago
West Vancouver, Canada Anthropologie Full timeThe Supervisor supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. This role is a full-time key holding position._ Customer Experience - **Brand Ambassador**: acts as a brand representative to...
-
Anthropologie Merchandiser
1 week ago
West Vancouver, Canada Anthropologie Full timeOVERVIEW A Merchandiser contributes to driving sales through product merchandising, styling, and display support to create a compelling visual environment for the customer. RESPONSIBILITIES Customer Experience - Delivers exceptional customer experiences that are engaging and personalized, yet efficient; drives sales through elevated styling and outfitting...
-
Anthropologie Key Holder
7 days ago
West Vancouver, Canada Anthropologie Full timeLocation: This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary: A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate...
-
Anthropologie Part-time Keyholder
2 days ago
West Vancouver, Canada Anthropologie Full timeA Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. This can be a part-time or full-time role._ Customer Experience - **Customer Engagement**: collaborates with the...
-
Anthropologie Service
1 week ago
Vancouver, Canada Anthropologie Full timeThe Service and Selling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. _ Customer Experience - **Service Culture**: leads by example in providing extraordinary service where all...
-
Anthropologie Key Holder
3 hours ago
Vancouver, Canada Anthropologie Full timeThis position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5, Canada. Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in operating procedures and play a mentorship role with the associate team. Role...
-
Service & Styling Lead: Elevate Customer Experience
3 minutes ago
West Vancouver, Canada Anthropologie Full timeA leading retail brand in West Vancouver is looking for a Service and Styling Manager to enhance customer engagement and team performance. This role requires a strong retail leadership background with at least 2 years of experience. Responsibilities include driving extraordinary customer service, managing the styling program, and ensuring outstanding visual...
-
Anthropologie Key Holder
3 hours ago
West Vancouver, Canada URBN Urban Outfitters, Inc. Full timeLocation This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team....
-
Anthropologie Key Holder
3 hours ago
West Vancouver, Canada URBN Full timeLocationThis position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 CanadaRole SummaryA Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate...
