Family Engagement Worker

**Mission: Empowering Teen Parents to Succeed**

**Vision: Teen Parent Families Thrive and Enrich our Community**

**Job ID: 24-013**

**Job Overview**:
The Family Engagement Worker assists young parents in their development of positive parenting skills to foster healthy parent-child relationships. Through home visits, community outreach and group programming participants are supported to make healthy choices and to develop their capacity to effectively meet the needs of their children.

**Job Conditions**:
This is a full time (35 hours/week) with flexible hours Monday through Friday, 1-2 evenings/week, and the occasional weekend based on the needs of families and staff and to support day/evening programming. The position will be working out of the Terra Centre located at 10320-146 Street, Braemar School located at 9359 67A Street, and the Housing Office in the Woodcroft Community.

**Key responsibilities**:

- Participate and engage in relationship building with the agency, partners, and community resources
- Coordinate referrals and assessments to other community resources for families and support them in building a strong connection with their community
- Plan, organize and facilitate family meetings to reflect the needs and interests of families and support strategies to identify goals
- Advocate for families in crisis, assisting with problem solving, communication skills, decision-making skills and goal planning to increase their confidence in meeting the needs of their children and family
- Identify community resources and contacts to continually enhance programming to meet both the needs of the families and the outcomes of the program
- Provide guidance and support as required to help participants build skills and confidence in problem solving
- Complete documentation including the progress on client goals.
- Complete monthly statistical information and collect outcomes measures data and evaluation activities as required
- Adhere to Terra’s policies and procedures and to the professional code of ethics of applicable professional associations
- Work to build an integrated service team and consult with the team to ensure participant needs are addressed
- Engagement in conversations during Community of Practice and Team Unit Meetings, Internal and External committees and resource fairs to increase staff awareness and capacity
- Plan and facilitate day and evening group programming across all Terra sites and in the community to support partnerships and collaborations programming
- Accountability in completing work efficiently and effectively.
- Expand personal sensitivity and knowledge regarding different cultures

**Qualifications/Requirements**:

- Post-secondary diploma or degree in Human Services, Social Work, or Child and Youth Care/Worker.
- Experience providing outreach support services through home visitation.
- Experience providing life skills coaching and training.
- Experience working with low-income and marginalized participants, including people facing multiple barriers.

**Knowledge and Abilities**:

- Ability to work with families from diverse cultural backgrounds and develop positive, effective, professional rapport, and relationships with youth.
- Knowledge of issues associated with people impacted by mental illness and substance abuse.
- Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources.
- Knowledge of child/youth development and child-parent attachment
- Understanding and knowledge of the issues pregnant and parenting young people face

**Other requirements**:

- A valid driver’s license and a reliable vehicle with 2 million liability insurance
- Current clear Drivers Abstract
- Ability to work flexible hours
- Current Standard First Aid (Level C Intermediate)
- Applied Suicide Intervention Skills Training (ASIST)
- Clear Police Information Check and Child Intervention Check that are dated within 90 Days of the start date

**Core Behavioural Competencies**:
Terra values are core to the organization. We strive to hire individuals who possess these behavioural competencies at all levels of the organization.
- **Personal Leadership**: Practices inclusion, communicates openly and effectively, demonstrates self-awareness
- **Productive Relationships**: Develops networks, collaborates, develops self and others
- **Results Focus**: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making
- **Service Excellence**:Practices innovation, facilitates a culture of learning, demonstrates continuous improvement
- **Program Planning; **design, plan, coordinate, facilitation of groups
- **Finance; **manage allocated financial resources for program delivery
- **Communication skills; **excellent both written and oral; evidenced in grant writing and reporting to funders
- **Community Relations; **well-developed engagement skills, strong networking

**Intention