Processes & Applications Associate

Req ID: 117405
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto

**Summary**:
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

**Detailed Description**:
Performs tasks such as, but not limited to, the following:

- Works with users to support and solution new business requirements and system functionality enhancement requests for SCM processes.
- Analyzes process/system problems and service requests.
- Conducts root cause analysis and develops proposed solutions.
- Works with Corporate analysts to ensure commonality across sites.
- Develops solutions, documentation and training on the new system / process enhancement.
- Works with IT to implement software code changes.
- Participates in SCM system testing, verification of output and impact of related systems.
- Provides system and process support for assigned projects and processes.
- Supports daily SCM activities by providing queries, information and data.
- Works with users to support and solution new business requirements for new processes and system functionality enhancements.
- Maintains responsibility for security access to certain SCM systems.
- Develops and maintains teaching methodologies for SCM.
- Develops and tracks timelines for SCM education progression.
- Designs and develops training for SCM processes and / or new systems.
- Delivers and facilitates training sessions across the site or globally.
- Evaluates training effectiveness to ensure results are achieved.
- Develops headcount/expense plans, and provides monthly tracking and management updates for SCM organization.
- Develops and implements audit procedures/plans.
- Coordinates internal audits/ ISO reviews.

**Knowledge/Skills/Competencies**:

- Basic knowledge of an electronic manufacturing environment, materials and processes.
- Good knowledge of IT tools, capabilities and systems - awareness of new tools and tech.
- Strong teamwork skills.
- Knowledge of adult education principles and course development.
- Strong facilitation and teaching skills.
- Ability to identify and resolve complex process/system problems using financial, analytical and statistical models.
- Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
- Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

**Physical Demands**:

- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional travel may be required.

**Typical Experience**:

- Zero to two years of relevant experience.

**Typical Education**:

- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational requirements may vary by geography.

**Notes**:
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-gen