Release Manager

**About AlayaCare**:
AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.
**About the role**:
Reporting to the Engineering Manager, the Release Manager will be a powerful communicator and understand cross team project delivery that requires technical know-how, dependency management, and capacity planning. Release Managers have strong coordination and organizational skills with a desire to optimize and improve product delivery consistency and quality in each release. Their focus will be to execute with a sound degree of independence, reliability, and knowledge, helping AlayaCare to consistently deliver high quality software. Should any issues arise, the Release Manager will troubleshoot with the DevX-Deploy team and provide end to end solutions.
**A day in the life**:

- Assist and/or coordinate Release Management and Quality Assurance administrative activities.
- Update various Release and QA documentations, artifacts, host meetings and follow up on items as required
- Assist with forward planning the release windows and cycles across the company
- Assist with following up on risks and resolving issues that affect release scope, schedule, and quality.
- Prepare and maintain release artifacts and ensure accuracy.
- Lead daily communications for all key project plans, statuses, commitments, and changes including requirements, QA plans, schedule, and scope changes,
- Work with QA, Development, DevOps, and Product to ensure that development projects adhere to the release process and change procedure guidelines
- Monitor QA activities and/or test execution as needed
- Identify and document risk exceptions and mitigation strategies
- Ensure adherence to quality standards, help establish guidelines as necessary.
- Manage timing and coordination of test runs with various projects and stakeholders sharing test environments
- Provide recommendations and assist with implementing approved recommendations to improve release process.
- Conduct Release readiness reviews, Milestone reviews, and Post-mortem calls
- Profile projects for critical release related issues; resolve/assign or escalate to appropriate group for resolutions, if necessary

**What you bring to the team**:

- 2 to 4 years of experience with Release Management
- Experience in Agile and Jira
- Ability to motivate and maintain a positive work environment.
- Strong project planning and coordination capabilities.
- Resourceful and able to solve a variety of resourcing and scheduling related issues.
- Strong willingness to learn independently.
- Excellent oral and written communication skills.
- Must demonstrate strong initiative, judgment, and reliability
- Ability to work independently and to work with others in a team
- Scripting/coding experience is an asset
- Experience working with various SDLC methodologies
- Experience with project management software tools is an asset.

**What Makes AlayaCare a Great Place to Work**:

- Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company
- Work where you feel most engaged and productive with our SuperFlex working models, whether that be at home or in one of our beautiful offices
- Competitive compensation including equity in a growing, well-funded company
- Comprehensive group benefits program, including telemedicine, effective on your first day
- Employee expense program for health, wellness, lifestyle, productivity expenses and more
- Parental leave top-up plan
- Flexible vacation policy
- Wellness Fridays throughout the summer months for extra time to unwind
- Paid Volunteer Time off Program
- Career growth and development opportunities
- An entrepreneurial culture of transparency, collaboration, and innovation
- We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation

**À propos d'AlayaCare**:
AlayaCare révolutionne la prestation des soins à domicile. Notre logiciel de pointe en nuage permet à nos clients du monde entier de gérer leurs employés, leurs horaires, leur facturation, et de permettre une meilleure prestation de soins. Nous sommes une entreprise SaaS en pleine croissance, avec une équipe de plus de 650 membres répartis au Canada, aux États-Unis, en Australie et au Brésil. Notre objectif est de devenir le chef de file mondial des solutions logicielles pour les soins de santé à domicile. Nous sommes fiers de notre culture fondée sur l'ouverture e