Healthcare Partnerships Director

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Healthcare Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

**What you’ll be doing**:

- Build and nurture lasting relationships with healthcare partners, ensuring their satisfaction and trust while driving referral growth
- Serve as the trusted primary contact for healthcare partners, handling inquiries and resolving escalations with care and professionalism
- Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
- Proactively identify and pursue new referral channels through strategic outreach and relationship-building
- Host impactful facility tours, productive partner meetings and engaging events within your territory
- Represent the organization with pride at industry events, conferences and exhibits, expanding your network and influence
- Create customized account plans, including strategic outreach, compelling proposals and well-crafted RFP responses
- Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
- Monitor and analyze referral volumes, territory performance and needs assessments to inform strategic decisions
- Manage budgets, track expenses and align efforts with financial objectives
- Stay ahead of the curve on healthcare policies, funding opportunities and trends in mental health and addiction care
- Work closely with internal teams to align goals and deliver exceptional results for our partners and patients

**What we’re looking for**:

- Minimum 5 years sales or customer facing experience in healthcare sales such as pharmaceuticals, medical devices or mental health; or experience in insurance, disability management, private executive health clinics, healthcare consulting firms or treatment competitors
- Bachelor’s degree in a health-related discipline is preferred; diplomas in health-related disciplines will also be considered
- Demonstrated success managing accounts, handling objections, building long-term relationships, delivering excellent customer service and achieving goals
- Deep understanding of healthcare in Canada and the access points to it; may have an established network of contacts
- Excel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutions
- Exceptional interpersonal, written and presentation skills that enable you to connect with diverse healthcare professionals, even in high-pressure and formal settings
- Confident using virtual meeting platforms, CRM systems and remote collaboration tools
- Outstanding time management skills and ability to effectively prioritize tasks and manage your schedule
- Analytical and resourceful with a keen ability to gather insights and make informed decisions
- Eager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practices
- Respect for patient confidentiality and upholding privacy regulations with the highest level of integrity
- Collaborative team player who works seamlessly across departments to align strategies and drive results
- Knowledge of business development and budgeting principles to enable sound financial decisions

**Why work with us**

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction related presentations. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

**Skills**: Preferred
- Strategic Thinking and Planning
- Project management - course or experience
- Business Acumen - Strategic Planning
- Business Acumen - Communication

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help
- Financial: Inspired to perform well by monetary reimbursement
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: In