Parts Advisor

1 week ago

Kitchener, Canada Liftow Limited Full time

**About Liftow**

Liftow is the largest Toyota Forklift dealership in North America, established in 1960. With Toyota being ranked #1 forklift in the world and our values, our mission at Liftow is to provide our clients with the most exceptional material handling equipment, products, training, and customer service in the industry. Liftow Canada operates full-service branches in ON, QC, NB, NS, NL and P.E.I.

**Liftow Offers**
- Competitive salary
- 3 weeks’ vacation
- Employer paid benefits such as: medical insurance, dental, vision, life insurance and more. You only pay for Disability plans.
- Paid Sick Days
- RRSP Match
- Advancement opportunitied
- Extensive hands-on Training program
- A stable company with 60 years of business excellence

**Position Summary**

The Parts Associate assists with the day-to-day functions of the Parts department by filling parts orders for direct customers and Technicians.

This position description is intended to capture the core responsibilities specific job tasks may vary slightly from branch to branch based on the organization structure and business needs of the area.

**Specific Accountabilities**
- Answers incoming calls for parts orders or questions
- Assist customers at the parts counter
- Identifies required part(s) needed by customer and process the order
- Ship parts orders to customers
- Receive incoming deliveries, inspect parts and enter in computer for inventory purposes
- Assist with parts quotes as required
- Stocks Road Technician truck inventory

**Education & Work Experience**

High school completion or equivalent experience and up to 1 years’ work experience. General knowledge of standard material handling parts and accessories is an asset.

**Competencies and Skills**
- Planning and organizing skills
- Proficient with MS Excel
- Ability to handle multiple tasks, process large volumes, work well under pressure
- Customer service oriented and a team player
- Maintain accurate records
- Establish cooperative-working relationships with those contacted in the course of work.

**Working Conditions**

The Parts Associate mainly works in an office setting, with periods of extended sitting.
Physical demands: Ability to lift 25 lbs. Load/unload boxes and pack up parts.

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

**Experience**:

- automotive/forklift parts: 1 year (preferred)
- Customer service: 3 years (preferred)
- Computer skills: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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