Sales Operations and Analyst

**Who are you, Fully Managed?**

We’re a fast-paced IT solutions and services company that has a “Get ’er done” attitude which links our passion for achieving our core purpose of #CreatingPeaceOfMind for everyone. We eat, sleep, and breathe our core five values of:

- Fanatical Service
- Absolute Accountability
- Inspiring our People
- Passion for Innovation
- Monomaniacal about Process

We are a team, a family, and a group of world class collaborators that have each other’s backs. We also have A LOT of fun together.

**Tell me more about this opportunity**

You're a rising superstar. You want to learn as much as you can. You ask thoughtful questions every chance you get. You want guidance to grow professionally. You want to PROVE yourself. Were you nodding vigorously to those statements? If yes, keep reading

This opportunity, NOT job (here at Fully Managed we believe in careers and growth and not just ordinary, mundane employment), will feed the hunger that you have bubbling inside of you. We'll give you the freedom to tackle the IT things you do know and help you build your knowledge for the IT things that you don't know. As we ALWAYS say, we can teach technology, but you need to meet us with your determination.

Outside of this opportunity, we'll even assist you with your daily life through comprehensive benefits and generous subsidies because we know that in life, everyone needs some support.

**Key areas of responsibility**:
This supporting role will require an individual with organizational skills, strong time management and communication capabilities. This highly analytical person will have 5 plus years working in a Sales Operations or Sales Analyst role. They will become knowledgeable in all aspects of Fully Managed's business in a rapidly evolving market to drive monthly sales and improve on sales processes.

**What you get to do in this role**:

- Analyses and interpretation of sales results including trends, metrics, products, sales teams, and other key indicators
- Assist Sales Directors and CRO with business operations and improvements
- Monitor and analyze variances of actual results from budgets, forecasts, and other plans
- Improve financial and sales results by analyzing results and variances, determining trends, and recommending actions
- Understanding of the sales process with core focus on development and enforcing processes for scale across the Sales Team
- Ability to identify areas where we can improve sales productivity and impact revenue, analyze course correct and implement as needed
- Provides information to management by assembling and summarizing data, preparing reports, and making presentations of findings, analyses, and recommendations
- Create, run, and share reports in Salesforce
- Use spreadsheets and workbooks, charts and graphs, and pivot tables to communicate results
- Own & manage the sales process ensuring consistency across our lines of business
- Work with various stakeholders on our sales process for continuous improvement
- Manage process flow within Salesforce using Salesforce Flows
- Work between sales & finance to ensure sales reps are capturing the correct contract information to provide a smooth customer onboarding

**Qualifications**:

- 5+ years’ experience in Sales Operations or Sales Analytics
- University or equivalent job experience
- Great attention to detail
- Excellent analytical skills
- Experienced in budgeting, forecasting and statistical analysis
- Organization and customer service skills
- Excellent verbal and written communication skills
- Solid time management and multitasking skills
- Ability to work well in a team setting, as well as on your own
- Ability to take the initiative daily
- Knowledge of Salesforce reports & dashboards
- Excellent Microsoft Excel, Word, and PowerPoint skills

**Interested?**

**No recruiters and no phone calls please