Route Service Manager

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

**be your best self**

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us

**Purpose**:
Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow sales through outrageous customer service, providing trustworthy advice and driving retention.

**Job Components**:

- Deliver batteries and provide service each dealer on your route in a safe and timely manner.
- Follow all Environmental Health and Safety rules and policies
- Load and unload trucks safely
- Establish, build and maintain good dealer relationships.
- Effectively manage consignment programs to help dealers increase sales and drive retention
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date
- Work with dealer to optimize inventory and improve dealer performance
- Invoice all units that fail to last warranty period
- Rotate batteries to maintain quality product and service standards
- Collect and handle payments on account, which may include cash, checks and money orders
- Collect and return junk and/or used batteries to the warehouse.
- Interact professionally with all stakeholders including team members, managers and customers.

**Qualifications**:

- High school graduate (or equivalent)
- Able to read, write and compute basic math
- Excellent communication skills required.
- Previous delivery and customer service experience required
- Working knowledge of electronic inventory management tools is required (tablets, scanners)
- Demonstrates good organizational skills and can prioritize tasks
- Works with a high degree of accuracy and attention to detail
- Approaches tasks with a sense of urgency
- Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
- Be able to regularly lift and/or move 50+ lbs. without assistance
- Must have and maintain at minimum a valid Class 5 Driver's License and an acceptable driving record.
- Air Brake endorsement is required.

**Scope Data**:

- Works independently with limited supervision
- Accountable for individual accuracy and committed to learning from mistakes.
- Uses frequent independent judgement when making decisions

**Work Environment**:

- Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Regularly lift up to 50 lbs.
- Repetitive lifting
- Frequent sitting, standing and walking

**Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.**
- Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._
- Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law._

**Salary Requirements**

$24-$30

Pay: $25.00-$30.00 per hour

Expected hours: No less than 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

**Education**:

- Secondary School (required)

**Experience**:

- delivery driving: 1 ye