Current jobs related to Dental Customer Experience Specialist - Hamilton - MICRODENTAL LABORATORIES
-
Dental Office Manager
6 days ago
Hamilton, Canada Orchard Park Dental Full timeJoin our amazing, growing, fun team as our Dental Office Manager! We are searching for an Office Manager with great communication skills and the ability to lead a team. - Minimum 2 years dental management experience. - Highly proficient in Google docs, MS Office (MS Excel and MS Outlook) - Strong written and communication skills when speaking with patients...
-
Certified Dental Assistant
6 days ago
Hamilton, Canada Century Stone Dental Full timeCertified Dental Assistant required for progressive, fun, friendly, patient oriented dental office in Hamilton. Duties include (but are not limited to); - Assisting Drs in all procedures (restorative, prostho, surgeries, endo, general dentistry) - Taking x-rays - Discussing procedures to patients - Setting up and disinfection (Following IPAC guidelines) -...
-
Certified Dental Assistant
2 weeks ago
Hamilton, Canada Century Stone Dental Full timeCertified Dental Assistant required for progressive, fun, friendly, patient oriented dental office in Hamilton. Duties include (but are not limited to); - Assisting Drs in all procedures (restorative, prostho, surgeries, endo, general dentistry) - Taking x-rays - Discussing procedures to patients - Setting up and disinfection (Following IPAC guidelines) -...
-
Certified Level Ii Dental Assistant
4 days ago
Hamilton, Canada Barton Dental Full timeWe're looking for a full time Dental Assistant (Level II) to join our team. We offer competitive pay, benefits, uniform allowances and more! Min 2 years experience preferred. You must be organized, compassionate, problem solver, and a great team player. Our office caters to families, providing general and specialist services including implants, Suresmile,...
-
Dental Receptionist
2 weeks ago
Hamilton, Canada Daas Dental Full time**Job Overview** **Duties** - Greet patients warmly as they arrive at the office and assist them with check-in procedures. - Schedule appointments and manage the dental office calendar efficiently. - Handle incoming calls, respond to inquiries, and provide information about services offered. - Maintain accurate patient records using electronic medical...
-
Dental Assistant
3 weeks ago
Hamilton, Canada Dental Corp Full timeDental Assistant - Downtown Dental of Hamilton page is loaded## Dental Assistant - Downtown Dental of Hamiltonlocations: Hamilton, Ontariotime type: Full timeposted on: Posted Todayjob requisition id: JR22492Our general dentists and staff are dedicated to serving the downtown Hamilton community. It is our goal at Downtown Dental of Hamilton, to...
-
Dental Hygiene Coordinator
2 weeks ago
Hamilton, Canada Barton Dental Full timeGreat Customer Service - Organization - Ability to work individually and as part of a team - Reliable - Positive and energetic ONLY APPLY IF YOU HAVE DENTAL EXPERIENCE! **Salary**: $18.00-$20.00 per hour **Benefits**: - Dental care - Extended health care - Flexible schedule - Life insurance - On-site parking - Paid time off - Vision care Schedule: - 8...
-
Dental Receptionist
2 weeks ago
Hamilton, Canada Apple dental centre Full time**About us** Apple dental centre Family dental office We are looking for a full time 4-5 days/wk receptionist to join our team. We focus on providing exceptional patient centered treatment in a caring environment. Must be able to work independently and show self-motivation. As a dental receptionist, you will have the opportunity to work alongside and...
-
Dental Receptionist
2 weeks ago
Hamilton, Canada Apple dental centre Full time**About us** Apple dental centre Family dental office We are looking for a full time 3-4 days/wk receptionist to join our team. We focus on providing exceptional patient centered treatment in a caring environment. Must be able to work independently and show self-motivation. As a dental receptionist, you will have the opportunity to work alongside and...
-
Dental Administrator
2 weeks ago
Hamilton, Canada Grover Dental Care Full timeAre you looking for a career opportunity with a dental practice that fosters a positive team environment and is dedicated to providing patients with the finest and most personalized dental care available? We have served the Hamilton and surrounding area for over 35 years. Our office has become our patient’s dental “home”. We are looking for a person...
Dental Customer Experience Specialist
3 weeks ago
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized Customer Experience Specialist to join our team in Hamilton, ON.
**Primary Responsibilities & Skills**:
- Retain and increase orders from existing and potential customers within an assigned geographical territory.
- Collaborate with internal technical teams, external strategic partners, and service teams focused on digital adoption, retention, and growth of a territory.
- Provide customer support services within a territory—emphasis on digital support.
- Monitor and assess customer activity and opportunities.
- Utilize channels of communication between customers and laboratories, keeping customers informed of the best options for successful outcomes.
- Report to supervisor regarding customer-related activities such as customer visits and ordering patterns.
- Demonstrate keen awareness of territory market conditions, competitive pricing, service requirements, and customer needs assessment.
- Participate in laboratory-sponsored customer engagements, study clubs, conventions, seminars.
- All other duties as assigned or as otherwise required
**Qualifications**
- Minimum 3-5 years experience in the Dental Industry
- Prior experience in digital scanning, outside dental sales and customer service a plus
- AA, Bachelor's Degree, or equivalent preferred
- Competent computer skills, digital scan review preferred.
- Excellent communication and interpersonal skills, and ability to resolve conflicts with customers.
- Must be a self-starter with good initiative, assertiveness, and self-motivation.
- Must be well organized and possess good reasoning ability.
- Must possess excellent time management skills with the ability to multitask and prioritize tasks with limited supervision.
- Strong relationship-building and networking skills.
- MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status._
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Hamilton, ON L8E 2X3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of dental sales experience do you have?
- What are your salary expectations?
