Regional Sales Manager

Urban Barn is looking for a **Regional** Manager** to lead and support our businesses in the **British Columbia Market**.

As a Regional Manager, you will be leading and supporting a **region of 11 stores** and working within a team of six peer Regional Managers across the country. You will be responsible for providing leadership, business development, and sales growth coaching to our store teams to maximize sales performance and create an exceptional experience for our customers. **You will report to the Director of Sales & Store Operations** while partnering with key leaders across the organization.

This position **includes travel** within the Lower Mainland, Vancouver Island and the BC Interior. You must have a reliable vehicle, valid driver’s license, and insurance.

**What You Will Be Doing**
- Inspires, motivates, and guides store teams, fosters commitment, team spirit, and pride
- Provides leadership to the store management team to develop and implement plans to achieve sales, operational goals, and exceptional customer experiences
- Coaches, leads, and mentors a group of Store Managers; supports their development to achieve personal and professional goals
- Develops regional people plans; monitors and manages succession planning, staffing levels to ensure that their stores are fully staffed and trained to deliver an exceptional experience.
- Monitors financial performance, maximizes sales, and optimizes profitability
- In partnership with the Visual Team, oversees store visual presentation execution, ensuring continuity between stores in the region; upholds Daily Brand Standards
- Leads regional operational and special events by liaising with head office teams, planning and taking necessary action
- Liaises with Store Managers, Customer Care and Logistics teams to resolve customer issues
- Evaluates product mix, quality issues and sales based on store and customer feedback; communicates to appropriate departments
- Liaise with head office team to assist with continuously improving efficient and effective Store Operations
- Manages with professionalism and integrity; sets a positive example for leadership to the region.
- Embodies company mission and values and incorporates these into the store environment; creates a positive workplace and leads by example
- ** Travel required, approximately 25 - 30%**

**Who You Are**
- Have a passion for developing top performing Retail Sales Teams and leading teams in a multi-unit retail environment
- You are a driven and motivated professional, who enjoys challenges and goal attainment
- You Seek to Understand and are Curious Before Critical
- You are a planner and an executer. You build and execute regional and store business plans to drive improvements in sales, operations, and customer experience.
- You think on your feet, are confident in decision making and thrive off a changing environment
- You have a love for connecting with people, building, and fostering strong professional relationships and actively coaching others to help them succeed
- You are as open to personal & professional learning as you are to leading others and being part of a team
- You have a passion for home décor and interior design
- You have exceptional written and verbal communication

**What You Bring**
- 5+ years of **multi-unit management experience** within the **retail**industry
- Business Degree or a post-secondary specialization in Business or related field of study
- Proven **leadership skills** with a passion for coaching, developing, and leading a team of Retail Store Managers
- ** Strong business acumen**, ability to drive business results and build business plans that optimize profitability.
- Ability to prioritize and manage process, programs, resources to ensure optimal results and outcomes
- Strong **interpersonal and problem-solving skills**, ability to effectively manage through conflict and escalated service issues
- ** Excellent communication** skills, both written and verbal, with the ability to keep team members informed and engaged with our business and brand.

**Why Join Urban Barn**
- We don't just sell home decor; we help furnish life's biggest moments
- Work for a proudly Canadian company with stores in six provinces
- Generous employee discount
- Competitive benefits package
- Commitment to your growth and development within the retail and home decor industry
- We offer a fun work environment with a collaborative team that loves to talk design
- Urban Barn is a national retail chain offering high-quality furniture and home décor. Established in 1990, we are a proudly Canadian company with over 50 retail stores across the country. We’re all about making our customers and employees feel right at home._