Service Technician

2 weeks ago

Windsor, Canada Alliance Group & Staffing Full time

**Service Technician**

We are looking for an experienced **Service Technician** for our client located in **Windsor. **They are in the dental industry in goods, equipment, services, and technology.

**Responsibilities**:

- Independently makes assigned customer calls, diagnosing problems to a module or specific component level.
- Determines parts, supplies, or tools needed to complete service requests.
- Ensures that standard response times committed to the Service Coordinator are met.
- Work with Sales Representatives to present Maintenance Agreements to customers.
- Follow repair and manufacturer schedules for customers on Service Agreements.
- Loads, delivers, installs, specs, and trains customers on the use and basic maintenance of equipment sold.
- Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
- Coordinates with other sales professionals to demonstrate and sell equipment and technology.
- Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.
- Completes all required paperwork (time sheets, service orders, BRH forms, inventory, expense reports, and/or purchase card statements or equipment-related items).
- Returns defective modules assemblies or parts to the local office and labels items.
- Maintains and restocks parts trucks.

**Requirements**:

- Valid driver's license and in the order required.
- Excellent organizational and problem-solving skills.
- Experience in the repair field in a dental/medical environment.
- Carpentry/plumbing/heating/electricity/electronics-related experience required.
- Excellent communication skills, both written and verbal.

Location: Windsor

Shift time: 8:30 am to 5:00 pm (Mon to Fri)

Pay rate: $30/hr.

**Job Types**: Full-time, Permanent

**Salary**: $30.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Windsor, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- automotive technician: 1 year (preferred)

Licence/Certification:

- Driver's License (preferred)
- Journeyman (preferred)

Work Location: In person

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