Night Auditor

3 days ago


Victoria, Canada Hotel Grand Pacific Full time

**Duties**:

- Assist with overnight Hotel Safety, Security and Emergency Response
- Run the audit and cross-check daily revenue to ensure all is in order
- Operate the switchboard and take hotel reservations
- Check in/out guests according to the hotels procedures and policies
- Record lost & found articles
- Communicate guests concerns and problems to facilitate immediate resolution and minimize guest inconveniences
- Update the Night Audit and Guest Services logbook daily
- Maintain an organized and efficient front desk
- Assist the Night Manager and Senior Night Auditor with other duties as required.

**What We’re Looking For**:

- At least 2 years of hotel front desk experience
- Previous experience in night audit or training on night audit procedures
- Experience with Opera PMS preferred
- Reliable with a professional and friendly demeanour
- Effective verbal & written communication skills
- High proficiency in Excel, Word and Outlook
- Excellent attention to detail
- Completion of a Hospitality Management degree or diploma is preferred

**Why Choose Us?**
- Friendly and supportive work environment with a high regard for safety and employee continued development
- Onsite staff parking
- Subsidized meal program
- Discounted gym membership for the gorgeous Victoria Athletic Club
- Food discounts in both our Café and Fathom Restaurant
- Discounted room rates for family & friends
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program.)
- Matching Defined Contribution Pension Plan
- Various industry discounts (whale watching, Butchart Gardens, etc.)
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team
- We are committed to obtaining Biosphere Certification.

Wage: $24.98 per hour


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