Night Auditor

2 weeks ago

Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full time

**Night Auditor (full-time)**

** MUST BE ABLE TO WORK WEEKENDS and OVERNIGHTS **

**JOB OVERVIEW**
- Accurately balances all hotel income and expenses for 24-hour hotel operating period.

**DUTIES AND RESPONSIBILITIES**
- Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
- Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
- Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
- Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
- Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during the overnight hours if a system fails or issues occur.
- Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
- Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

**QUALIFICATIONS AND REQUIREMENTS**
- High School diploma or equivalent plus some customer service experience. Some college preferred. Must speak fluent English. Other languages preferred.
- This job requires ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds
- Moving about the public areas
- Communicating with other people
- Handling objects, products and computer equipment
- Bending, stooping, kneeling
- Other:

- Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
- Basic mathematical skills are used frequently.
- Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
- May be required holidays

**Work Area: Front Office

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