Business Analyst

We offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events. We are looking for a Business Analyst to join our Technology team in our Toronto office As a Business Analyst, you will be responsible of overseeing the improvement of BFL CANADA's operations as they relate to adding new technology and services and improving existing systems. You will be the ongoing interface between business and IT teams, define business requirements, document business process maps and contribute to the coordination of change management activities to make requirements a reality. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team Your Day as a Business Analyst Prepare to various customer-focused workshops/user groups to elicit business and workflow requirements. Capture, review and analyze stakeholder requirements and report on the findings. Understand business objectives, how systems and processes are interconnected and map workflows. Conduct gap analysis to determine the steps that need to be taken to meet business requirements and objectives. Contribute to building the actionable plans/roadmaps including key milestones, dates, priorities and interdependencies. Work closely with the technical teams to ensure that the identified changes in processes and business requirements are transitioned into IT solutions. Identify quantifiable measures/ KPIs such as time spent on tasks to determine the success or progress of the proposed solutions. Act as an internal consultant, working closely with stakeholders to quickly understand issues and help lead the identification and definition of the solution. Bachelor's degree in Business Administration, Finance, Computer Science or a related field. 2-3 years' experience in consulting or project management or in an analytical role within projects/programs is an asset; however, recent graduates will be considered. A change mindset with an eye for continuous improvement and "can-do attitude". Analytical and attention to detail Highly collaborative with strong people skills. Action-oriented team player. Strong verbal and written communication skills. Excellent presentation skills. Ability to work well independently and as part of a team. Excellent skills with Microsoft Excel and PowerPoint. Who we are Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of more than 1400 professionals located in 27 offices across the country. Our employees have free rein to demonstrate their creativity, leadership, and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Our Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. **Let's stay in touch**: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities. Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications. LI-Hybrid