Quality Assurance Specialist- Technology

**Job Description**:
**Quality Assurance Specialist
- Technology (Salesforce)**

**Corporate Services
- IT Solutions**

**Status**:(2) Contract Full Time - Up to 18 months

**Salary Range**:$89,469-$111,834 per annum

**Work mode**:Hybrid* _see below for more details about this work mode._

**Location**:10 Peel Centre Drive, Brampton

**Hours of work**: 35 hours per week

**Who we are**: We are responsible for designing, developing and implementing IT solutions. Working collaboratively with our partners to deliver highly effective IT Quality Assurance services for the Salesforce platform, and for projects that are delivered on schedule, on budget and on scope, and incorporate change management and benefits management.

**What you will do in this role**:

- Establish QA performance standards, procedures, audit, escalation and matrix controls in order to meet business requirements
- Create and maintain all QA control documentation
- Documenting reliability, error codes, fixes, security, compliance issues and risks before ‘Go Live’ implementation
- Create functionality versus requirements traceability matrices and test environment matrices
- Assist multiple project teams with the testing of systems, modules and prototypes
- Analysis of scope, risks and status updates associated with tests including smoke tests
- Managing the integration of quality principles and best practices into the design and development of software and IT processes
- Verify functionality, ease of use, reliability, enhancements and compatibility with other software to mitigate risk
- Identify and implement process improvements to increase the efficiency, effectiveness, and quality of operations by constantly exploring new methods for software verification and validation
- Perform installations, configurations and executions of verification procedures
- Responsible for assisting with the organization's quality assurance policies and documenting product development processes
- Conduct on-going regression and integration testing of products(s) post implementation
- Develop & maintain automated test scripts, and configure their invocation in the CI/CD workflow (e.g. using configuration file in GitHub)

**What the role requires**:

- University or college graduate in Computer Science or related discipline
- Minimum 5 years’ experience with QA practices, systems, regulations, guidelines, and associated standards
- Experience with either open source or commercial automated tools (e.g. Copado Robotic Testing, Selenium, GitHub, Cucumber, QTP, etc.)
- Combination of education and experience may be considered

**Skills/Abilities**:

- Demonstrated experience of various software testing methods (Regression, Load/Stress, Code Coverage Analysis, Black/White box testing, Acceptance, Performance)
- Ability to create and review technical documentation, including project plans, test procedures, design and sign-off documents
- Practical experience with risk management, product testing, capability studies, and control plans
- Strong problem identification, analytical and resolution skills
- High level of proficiency with Microsoft Office productivity suite
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

**Nice to have**:

- Test certifications in IIST, ISEB, CSQA, CSTM and/or ISTQB
- Best practices and experience with both waterfall and agile (scrum) project management methodologies
- Experience with QA for release management on the Salesforce platform, including Salesforce certification
- Experience with DevOps and CI/CD best practices and tools
- Experience integrating Salesforce with other enterprise technology platforms (e.g. Esri GIS, Microsoft, Maximo/EAM etc.)
- Comprehensive Health, Dental, Vision benefit plan including psychological health
- Automatic enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis up to 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources

**Work Mode & Job Location**:In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the **10 Peel Centre Drive, Brampton**_ or _**7120 Hurontario Street, Mississauga** worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

**Interview**: Our recruitment process will be completed with video conference technology.

About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximat