Head of Commercial Underwriting

A leadership opportunity exists in our Small Medium Enterprise (SME) business in our London Commercial Insurance branch. This is an excellent opportunity to be the corporate leader to evolve Aviva Canada’s London Commercial Insurance business to a “Best in Class” underwriting region. You will lead an experienced and engaged team of underwriting talent in the profitable growth of our Commercial Lines business.

As the Head of Underwriting for the region, you are the P&L owner and are responsible for leadership and management of all lines of Commercial underwriting and processing functions for the branch in accordance with Aviva’s goals, strategies, and standards.

You will monitor the competitive landscape, optimizing risk selection, and increasing Aviva’s competitive position. A key success in the strategy of this role is creating and implementing appropriate underwriting strategies based on large losses, trends and the competitive environment.

In this role you will embrace and embed a customer centric culture and deliver a market leading value proposition for broker partners and our customers.

Accountabilities:

- Develop and execute the Commercial Insurance underwriting vision for London Region to grow underwriting profit.
- Demonstrate a comprehensive understanding of London branch performance through analysis of reports while regularly taking strategic actions and identifying opportunities to maximize positive results
- Lead a highly engaged team by focusing on what matters to our people, providing best in class leadership and fostering an inclusive culture.
- Build and manage a leadership team who thrive on developing our underwriters, live Aviva values and motivate people to be their best.
- Foster a culture of solution orientated, customer centric underwriting experts
- Champion and adopt the Operational Effectiveness agenda resulting in increased capacity for our underwriters
- Develop our people to progress their career with Aviva and build internal and external succession
- In partnership with Broker Distribution continually review and deliver on effective broker strategy and value propositions, driving stronger broker engagement, business outcomes and increased NPS
- Regularly report on large losses, trends and the competitive environment.
- Complete quality assurance of the P&C and Automobile portfolio, including branch self-review.
- Manage account receivables to collect premium.
- Work proactively and collaboratively with business partners across the organization to ensure objectives are aligned and met.
- Ensure regulatory compliance with regular attestation and evidencing.

Required Qualifications, Knowledge, & Skills:

- Undergraduate degree in business, mathematics, statistics, economics, finance, or other related field or equivalent experience or FCIP.
- 10-15 years of relevant multi-line commercial experience with a focus in underwriting.
- Demonstrated track record of success in leading a commercial lines business in a well-regarded insurance company.
- Known within the London broker community.
- A solid understanding of the dynamics of the insurance marketplace and the ability to use this knowledge to enhance relationships with customers and respond to known and anticipated trends.
- Understanding of data analytics and rating methodologies.
- The ability to recruit, develop and retain a first-class team of professionals in order to achieve target performance and growth objectives.
- The ability to generate energy in others and to inspire teams to achieve business goals.
- A high degree of humility, integrity and personal pride in doing what is right.
- Strong analytical skills and the ability to work closely with and support other senior executives in the development and implementation of creative and strategic ideas.
- Ability to identify key priorities and problems, obtain relevant information, identify root causes and generate alternative solutions to reach sound management decisions.
- The clear ability to fit into the Aviva team and to work effectively with other executives in the development of all strategic and operational plans, activities and initiatives.
- Capable of dissecting and managing data at a cellular level to optimize risk selection, market segmentation and competitive position.
- Possesses the ability to balance quantitative analysis with competitor behaviors within the marketplace.

What you’ll get
- Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Exceptional Career Development opportunities.
- We’ll support your professional development education.

Additional Information:
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition