Driver Manager
6 days ago
Reports To: Trucking Director
Position Summary:
The Driver Manager is responsible for overseeing all aspects of driver operations, including recruitment, training, performance management, and ensuring compliance with safety regulations. This role serves as the primary liaison between drivers and management while maintaining high standards of safety, efficiency, and employee relations.
Key Responsibilities:
Employee Relations
- Foster positive working relationships with all drivers and transportation staff
- Address employee concerns, grievances, and workplace issues in a timely and professional manner
- Conduct regular one-on-one meetings with drivers to discuss performance and career development
- Promote a collaborative and inclusive work environment
- Facilitate communication between drivers and dispatch
Safety and Compliance
- Ensure all drivers comply with federal, provincial, and company safety regulations
- Conduct regular safety meetings and training sessions
- Monitor driver performance through safety metrics and incident reports
- Implement and maintain safety protocols and procedures
- Coordinate with regulatory bodies for inspections and compliance audits
- Maintain accurate records of safety training and certifications
Driver Recruitment
- Develop and execute recruitment strategies to attract qualified drivers
- Conduct background checks and verify driving records
- Coordinate pre-employment testing
- Onboard new drivers and ensure proper documentation
Training and Development
- Design and implement comprehensive driver training programs
- Conduct orientation sessions for new hires
- Provide ongoing professional development opportunities
- Ensure all drivers maintain required certifications and licenses
- Monitor training effectiveness and make improvements as needed
Disciplinary Reviews
- Investigate incidents and performance issues
- Conduct disciplinary meetings and hearings
- Implement corrective action plans
- Maintain detailed documentation of all disciplinary actions
Garage Liaison
- Coordinate with garage management on vehicle maintenance schedules
- Communicate driver feedback regarding vehicle conditions
- Facilitate resolution of vehicle-related issues
- Ensure proper vehicle inspection procedures are followed
- Collaborate on fleet management decisions
Required Qualifications
Minimum 3-5 years of supervisory experience in transportation or related industry
Strong knowledge of transportation regulations and safety standards
Excellent communication and interpersonal skills
Proven ability to manage multiple priorities and work under pressure
Proficiency in Microsoft Office Suite and fleet management software
Preferred Qualifications
Commercial driver's license (CDL) or equivalent
Bilingual capabilities (English/French)
English is required as 20% of our drivers live outside of Quebec
We support and promote an environment that aims to use French both in writing and speaking within the company.
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