Corporate Risk Analyst

Job Details

Description

Join our team and make a difference We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 200 community branches and 2,700 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts

**The Position**:
Deals with small to medium, less complex E&O claims, complaints/concerns and investigations related to these claims and complaints. Provides guidance to the Business in the identification, assessment, management, and resolution of risk challenges. Assists Corporate Risk Sr. Analyst/Specialist and manager with risk reporting. Supports Distribution and risk control business strategies by promoting risk control “value added” products and services to clients and brokers. Has intermediate working knowledge of policy wordings, coverages, and interpretation.

**What you will be doing**:

- Responds to small and medium, less complex E&O claims reported and complaints/concerns. Conducts timely and impartial investigations of complaints and make recommendations.
- Analyzes collected data to bring consistent practices across the organization and identifies areas that need further risk mitigation.
- Escalates risk related issues to the Corporate Risk Sr. Analyst/Specialist/Manager and participates in preparation of risk reporting by capturing and aggregating results from the key risk processes to be presented the Business Units.
- Provide guidance to the Business in the identification, assessment, management, and resolution of risk challenges and supports Distribution and risk control business strategies by promoting risk control “value added” products and services to clients and brokers.
- Maintains current and detailed knowledge of operational risk issues including awareness of domestic legislation, regulations, insurance industry trends and initiatives, best practices, underwriting guidelines and standards, policy wordings, and implementation of these practices.
- Responds to incoming complaints after the complaint process is exhausted
- Participates in special projects as assigned.
- Perform other duties as assigned.

**What you bring to the table**:

- High School and/or Post-Secondary Education
- An understanding of the EPIC broker management system
- Claims experience or knowledge
- Perform other duties as assigned.
- Claims and policy wordings and coverage experience, as well as a good understanding of coverage knowledge.
- Strong communication skills
- Customer service skills
- Good relationship with markets and regulators

**What's in it for you**:

- Commitment to your growth and development
- Flexibility in how and where you work
- A competitive compensation package
- Flexible health and dental benefits package
- An RRSP with a company matching component
- A casual ‘dress for your day’ environment
- Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

**Discover more about BrokerLink Visit our new dedicated** **Webpage**.**

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference