Director of Care

**Position: Director of Care - Norfolk Hospital Nursing Home**

**Posting: 24-231**

**Rate of Pay: $123,100.97-$138,385.55 (2024)**

**Deadline to apply: December 5, 2024 (12:00pm EST)**

Located in Simcoe, Ontario, the Norfolk Hospital Nursing Home (NHNH) is an 80 bed, publicly owned, non-profit facility. NHNH is a member of Advantage Ontario, and is fully accredited by Accreditation Canada and operated under the direction of a 10-member community Board of Trustees.

The Mission of the Norfolk Hospital Nursing Home is to enrich lives with dignity, care and compassion. Values that guide us:

- **C**ompassion
- **A**ccountable
- **R**espect
- **E**xcellence

Our areas of focus will be to provide care throughout the life span of the residents we serve including physical, cultural, emotional, social and spiritual needs.

**About the Position**:
The Norfolk Hospital Nursing Home (NHNH) is seeking a dynamic, experienced and compassionate Director of Care to join our team. The individual will be a high energy, organized, pro-active, enthusiastic, digitally savvy professional. This is an excellent opportunity for a highly motivated professional to assume a pivotal role in our highly respected organization. The Director of Care is responsible and accountable for the management and leadership of all aspects of the nursing care and service to our residents, and ensures quality resident care, the overall resident experience and compliance with the _Fixing Long Term Care Act_ and the Home’s policies.

The Director of Care is a trusted partner to the President & CEO. NHNH has an exciting journey preparing for the build of a new 160 bed Long-Term Care (LTC) facility and the Director of Care will be an integral member of this process. This is an exciting and revolutionary time.

Reporting directly to the President & CEO, the Director of Care will work in close collaboration with our management team, residents, family members, and external care providers. In addition, the Director of Care will cultivate a relationship with the Medical Director, and provide leadership for nursing and personal care through effective management of Nursing Services. The Director of Care is responsible for all aspects of care for residents.

As a member of the site leadership team, the Director of Care will participate in the planning and implementation of strategies and programming that assure high quality resident care.

**Responsibilities**:

- Develop the annual care operating budget.
- Respect and uphold the values of a person-centered approach, including rights, dignity, identity, and privacy.
- Provide opportunities for conversation and social engagement to promote well-being.
- Manage residents’ care and set standards for their care, involving them as much as possible.
- Participate in the admission and discharge processes for residents.
- Report and investigate all incidents, especially critical ones, promptly and accurately.
- Communicate with and support family involvement in residents’ care and address concerns through multidisciplinary care conferences.
- Support residents in achieving quality personal, social, emotional, and cultural experiences.
- Cultivate positive relationships with residents, families, and SDMs to enhance the home’s reputation
- Respect each resident’s rights, privileges, and religious beliefs.
- Organize, direct, and supervise nursing services to ensure comprehensive care for residents.
- Ensure appropriate admissions to various levels of care.
- Address concerns with families/residents and provide educational opportunities such as forums.
- Review and ensure compliance with nursing care standards and job descriptions.
- Comply with all relevant regulations and standards, including national and provincial guidelines.
- Establish and evaluate a program for nursing care quality appraisal.
- Guide health and safety activities and participate in WSIB/Early Return to Work Programs.
- Follow personnel policies and propose appropriate staffing patterns.
- Hire and terminate personnel and oversee performance reviews and staff development programs.
- Oversee the daily operations of the nursing department, ensuring that nursing staff deliver high-quality care to residents and patients.
- Assist in recruiting, training, and onboarding new nursing staff, ensuring they are equipped to perform their duties to the highest standard.
- Conduct regular performance evaluations.
- Assist in developing and managing the nursing departments budget, controlling costs while maintaining high standards of care.
- Monitor staffing levels and resource allocation to ensure adequate coverage and efficiency.
- Manage inventory and ordering of medical supplies and equipment to meet the needs of residents and staff.
- Provide ongoing education and training opportunities for nursing staff to ensure they stay updated on the latest clinical practices and regulations.
- Foster a positive and collaborative work environment, promoting te