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Director of HR
2 weeks ago
**Who we are**:
49th Parallel Roasters was founded in 2004 and is considered Canada’s best specialty coffee roaster, with five cafes located in the Lower Mainland and Montreal, and strong wholesale, specialty grocery, and e-comm businesses. We also offer the best donut in town, with our Lucky’s brand of handmade donuts made onsite each morning. We are growing quickly, and are looking to add a new member to our small-yet-mighty People and Culture team.
**Our Vision**: _BUILD NORTH AMERICA’S LEADING SPECIALTY COFFEE MOVEMENT_
**Our Mission**: _Make Specialty Coffee Accessible to More People (in More Ways) By Crafting EXCEPTIONAL DIRECT TRADE COFFEE, WITH INTENTION, That INSPIRES CURIOSITY_
**Role Summary**
The Director, HR is responsible for leading the activities related to human resources, labour relations, and culture at 49 Parallel. This role is the architect of 49 Parallel’s People & Culture strategy, focused on creating initiatives that support a high performing culture, built on shared values and focused on delivering results while fostering employee engagement and development opportunities. Additionally, the Director, HR is a key member of the Senior Leadership Team and a trusted advisor to the President.
The Director, HR plays a key role in helping achieve 49 Parallel Roasters’ Vision to “Build North Americas Leading Specialty Coffee Movement”, and embed our core values throughout the organization:
- We Create Exceptional Specialty Coffee and Customer Experiences
- We are in Inclusive, Respectful, and Celebrate Teamwork
- We Aspire to Positively Impact Coffee and our World
- We are Curious and Adaptable
- We are all Aligned to our Mission and Committed to Bringing it to life
**PRIMARY RESPONSIBILITIES**
People & Culture Strategy
- A trusted partner to the President and the Senior Leadership Team, bringing strategic thinking and expertise to support People & Culture programs, initiatives, and decision making
- Design, execute, and refine programs including: performance management, total compensation, career and leadership development, recruiting, and union relationship management
- Lead initiatives to build an organization that is highly mission, values, and performance driven with the goal of creating and supporting high performing teams
- Identify opportunities to improve 49th’s employee value proposition, improve employee engagement, and ensure 49 is a great place to work and an employer of choice
Training & Development
- Evaluate individual and organizational training & development needs and lead programs to close skills gaps
- Facilitate and manage the leadership development training plan with the goal of improving 49th’s bench strength and giving leaders throughout the organization the tools to support and develop their teams
- Oversee talent mapping, including annual org planning, recruiting plans, and the creation of individual development and succession plans for key roles and top performers
- Create and facilitate workshops to support the senior leadership team’s development
Recruiting
- Lead the recruiting strategy for senior level roles
- Develop and communicate a clear employer brand via job posts, job boards, company website, and social media; responsible for managing the company’s LinkedIn profile, Indeed account, and 49th’s career page
- Support and train managers on recruiting best practices, the importance of DEI, and legal compliance
Total Compensation:
- Responsible for maintaining a competitive total compensation plan, including annual benchmarking of roles, administration of the quarterly and annual bonus programs, annual pay increases (merit and CBA increases); advise on compensation packages for new roles, balancing internal equity with market rates and experience level
- Responsible for the benefit program, including selection of benefit providers as required, and overseeing administration of the program:
- GreenShield Canada Benefits Platform
- Commonwealth Investment Platform (RRSP, TFSA, IRSP)
- Manage the payroll administration team, ensuring compliance with all relevant legislation (BC, ON, and QC), company policies and the CBA
- Responsible for training and administration of the Company’s payroll platform: Dayforce by Ceridian (payroll, time and attendance, workflow management, HR, employee onboarding, and Wallet)
- Employee recognition and non-monetary compensation
Communications
- Lead 49’s communications strategy, enrolling President and SLT to support
- Lead communications, as required, for policy changes, crisis management, change management, etc.
- Ensure values and celebrations are included consistently throughout the year, as well as key performance metrics
- Oversee the maintenance and administration of Workplace by Meta (employee communication platform)
Employee Engagement
- Lead strategy and execution of engagement tracking (i.e. surveys)
- Continuously improve our programs to provide maximum benefit at minimum cost (
