Claims Processor

Permanent Full Time

As an important part of the CanOps Individual Claims Team, you will be primarily responsible for timely clerical and administrative support for the Life Claims Department.

**What you will do**:

- Review and set-up new claims for Life Claims examiners for Life Insurance Products working with FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 systems
- Correctly and accurately adding new claim details to the Death Claims Index, JIRA, and OnBase to support the Claims digital workflow
- Ordering client files from the RAM Centre, File Trail
- Sorting, reviewing, and matching electronic, post office, servicing offices and courier mail/requirements to digital claim files
- Re-route mail/documents received to appropriate areas within the company
- Liaise with other business departments to share client information with close attention to privacy
- Returning paid files to the RAM Centre and/or preparing documents for scanning into ONBase and indexing
- Accountable for reviewing, sorting, matching, and mailing of outgoing Claims cheques
- Distribute weekly follow-up reports for Claim’s files to examiner’s
- Filing when needed

**What you will bring**:

- Knowledge of FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 would be an asset
- Knowledge of Outlook, JIRA, OnBase, File Trail would be an asset
- Proven organization and time management skills with the ability to handle multiple changing priorities, and fluctuating work volumes to achieve time sensitive deadlines
- Focus on quality and attention to detail
- Self-motivated and ability to learn quickly
- Effective communication skills to work within a team
- Excellent team player with the ability to work independently
- Analytical ability - uses acquired knowledge of systems and business to solve challenges

The base salary for this position is between **$36,100.00****:

- $48,800.00** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

LI-Hybrid