Barista & Server

5 days ago

Toronto, Canada Roses Social Full time

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment where every cup of coffee and every pastry served contributes to a guest's memorable stay? Join our team as a Barista at Café X, located on the second floor of Hotel X Toronto.

**What You'll Do**:
As a **Barista** at Café X:

- Greet customers in a friendly and welcoming manner.
- Take customer orders accurately and efficiently, including special requests and modifications.
- Prepare and serve high-quality coffee, espresso drinks, and other beverages following established recipes.
- Operate coffee-making equipment, including espresso machines, grinders, and brewing machines.
- Maintain cleanliness and organization of the café, including workstations, equipment, and dining areas.
- Handle cash and process payments accurately.
- Assist with stocking and replenishing café supplies.
- Provide exceptional customer service including addressing customer inquiries and resolving any issues or complaints.
- Follow health and safety regulations, including proper food handling and sanitation procedures.

As a **Server** at Roses Social:

- Greet guests in a courteous and welcoming manner, escorting them to their tables and presenting menus.
- Provide recommendations on food and beverage selections, taking orders accurately and promptly.
- Deliver food and beverages to guests' tables with attention to detail and presentation, ensuring accuracy and timeliness.
- Anticipate guest needs and respond promptly to requests, questions, or concerns, providing exceptional customer service throughout the dining experience.
- Assist with table maintenance, including clearing plates, refilling beverages, and resetting tables for the next guests.
- Process guest payments accurately, handle cash and credit card transactions, and reconcile receipts at the end of shifts.
- Collaborate with kitchen and bar staff to ensure smooth communication and efficient service delivery.
- Maintain cleanliness and organization of the dining area, including cleaning and sanitizing tables, chairs, and condiment stations.
- Adhere to all food safety, sanitation, and responsible alcohol service regulations and policies.

**What You'll Need**:

- Previous experience as a barista or in a similar customer service role is preferred.
- Availability for early morning shifts (6:30 AM starts required) and Flexibility to work varying shifts, including weekends and holidays.
- Knowledge of coffee brewing techniques and espresso drink preparation.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Attention to detail and a commitment to quality.
- Ability to work effectively both independently and as part of a team.
- Strong multitasking abilities and adaptability to work in different roles.
- Smart Serve certification is required for alcohol service.
- Legal eligibility to work in Canada.
- Knowledge of food safety and sanitation regulations.
- Basic math skills for handling cash transactions and making change.
- Willingness to learn and adapt to new techniques and procedures.
- ** What You'll Get**:Growth and development opportunities Staff Meal Exclusive Discounts Health Benefits
- Growth and development opportunities
- Staff Meal
- Exclusive Discounts
- Health Benefits

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