Client Service Representative
1 day ago
Job description:
We are seeking a compassionate and organized Veterinary Receptionist to join our team. You will be the welcoming presence for our clients and their pets, providing excellent customer service while ensuring the smooth operation of our clinic. If you have a passion for animals and can manage multiple tasks in a very busy environment, you will excel in providing a great experience for our clients and their pets.
Duties
- Warmly welcome clients and their pets, making them feel comfortable.
- Efficiently manage scheduling and maintain the clinic’s calendar.
- Answer phone calls and respond to inquiries about our services, procedures, and pet care.
- Maintain accurate and up-to-date patient records.
- Handle payments and billing inquiries with attention to detail.
- Assist veterinarians and technicians with administrative tasks.
- Keep the reception area tidy and well-stocked.
- Assist with maintaining the cleanliness and organization of the clinic.
**Requirements**:
- High school diploma or equivalent.
- Experience in a veterinary setting is beneficial but not mandatory.
- Excellent communication skills, both verbal and written, with a customer service focus.
- Ability to remain calm under pressure and multitask efficiently.
- Proficiency with office equipment and software essential to veterinary practices.
- Genuine love for animals and commitment to their well-being is essential.
Join us as a Veterinary Receptionist and contribute to keeping the pets in our community healthy and happy
Please note that only applicants selected for interviews will be contacted.
**Job Types**: Full-time, Part-time
Pay: $16.50-$18.50 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
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