Junior Data Analyst

About the Opportunity

**Job Type**: Permanent

Role: Code First Girls Data Role

Department: Technology Infrastructure Services

Location: Hybrid (home and office working), United Kingdom

Reports To:
About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.52 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $750 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.

Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at


As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Our Values

Integrity - Doing the right thing, every time and putting the client first

Trust - Empowering each other to take the initiative and make good decision

Our Behaviours

Our employees should be:
Brave - Challenge the status quo, be accountable and speak up

Bold - Act with conviction, encourage diverse thinking and keep things simple

Curious - Learn to do new things in better ways and encourage fresh thinking

Compassionate - Have empathy, care for colleagues, clients and the community

Department Description

In a digital, fast changing world, will you help differentiate us from the competition? It’s a technological world - our clients want to engage with us using creative websites, great apps and through a first class customer service team, all supported by best in class technology solutions that keep their data secure. We pride ourselves on being a technology-powered organisation where technology is at the heart of everything we do. Our teams are focussed and nimble to react quickly to changing market conditions. We embrace a “start-up” approach, supported by a large, global organisation that nurtures great talent. We value a diverse workforce that drives different opinions and great ideas, leading to innovation, creativity and measured risk taking. If you are passionate about delivering change in a technological world, look to Fidelity.

The TIS function consists of the following areas:
Service Management & TechHub: The Service Management team are responsible for IT Governance across Major Incident Management, Problem and Change Management for Technology. The global service desk and local desktop support teams manage over 300K contacts from employees annually and provide IT support to employees in every Fidelity office around the globe.

Delivery Support: This area consists of 35 Project & Programme Managers, Scrum Masters and a PMO who manage change within TIS. They also support the three pillars with change activities (ISS, WPFH and CE).

Enterprise Network & Data Centre Services: ENS provide the underlying global network connectivity that support Fidelity doing business e.g offices, Data Centres, the internet and Cloud using software defined WAN (SDWAN) Technology.

Collaboration Technology: The team are responsible for the development, engineering, maintenance and support of Technology which Fidelity staff use every day to be productive. Enterprise Services include desktop estate, core collaboration platforms, audio visual and identity and security (Active Directory).

Data Services: This area is responsible for the engineering, support and consultancy for all structured and unstructured Data Services, Data Visualisation and Virtualisation platforms. The team also provide tooling to support the movement of data across the organisation.

ChatBot, PaaSOps & CloudOps: These teams are driving change within the organisation looking for opportunities to challenge, improve & enable Fidelity to realise the full benefits of adopting agile development practises through optimal use of the FIL Clouds.

Platform Services, Bridge & Infrastructure Strategy: The Platform Services team take care of engineering, supporting and assisting programmes on iSeries, UNIX, Storage, Backup, Virtualisation and Shuttle build service. The Bridge supports our major platforms on a 24x7 basis. The I