Call Center Agent

1 week ago


Toronto, Canada Donevi Software Full time

**Responsibilities**:
- Answer customer calls and provide accurate information- Resolve customer complaints and escalate issues as needed- Log call details and maintain records- Follow communication scripts and company procedures- Meet performance and quality standards

**Requirements**:
- Previous experience in a call center or customer service role preferred- Excellent communication and listening skills- Basic computer and typing skills- Patience and problem-solving ability- Ability to work flexible shifts


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