Service Conceirge

**Drive for Excellence**
When it comes to Fords, **Planet Ford** is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.

Planet Ford is looking for a **Service Concierge** to join their Dynamic Team

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

**About you.**

You are friendly, hard-working and motivated to join our high volume dealership. Planet Ford works together at being the best while maintaining a happy, family like environment. You are positive, empathetic and a problem solver when dealing with guests. Joining our team will give you the chance to be coached by the best and celebrated for your successes.

**Here’s what you’ll deliver**:

- Greeting customers.
- Tagging and parking service vehicles.
- Basic knowledge of washing vehicles.
- Conducting free alignments inspections and keeping the parking lot organized.
- Greeting customers and keeping the drive-thru clean.
- Provide exceptional customer service that exemplifies our dealership.
- Other duties as assigned by management

**What do you need to succeed?**
- Post secondary degree or diploma.
- Must have a valid Ontario Driver's License and good driving record.
- Professional and confident with frequent customer interaction.
- Excellent customer service and interpersonal skills.
- Able to effectively communicate both verbally and in writing.
- Team-oriented with a positive attitude.
- Proven self-starter that can work well under pressure.
- Strong attention to detail and knowledge of vehicle makes and models.
- Merchandising experience is an asset.
- Excellent attention to detail.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career development program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**Job Type**: Permanent/ Full-time

**Salary**: $18 per hour
**Performance Auto Group is a leading automotive company in Southern Ontario with over 1700 employees, 23 brands and 34 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.