Director, Technology Strategy and Transformation

Manulife is seeking a highly motivated Director, Technology Strategy and Transformation to join the Global Functions Technology (GFT) team

With a strategic approach, analytical thinking and a desire to learn and enable the execution of GFT’s directive. The position is well-suited for someone who enjoys change, adapts quickly, and is able to navigate independently through complex processes.

Reporting to the Head of Strategy (GFT), you’ll join and lead a forward-thinking team of high-performing professionals passionate about working together, challenging the status quo, and owning our future.

**Position Responsibilities**:
**Strategy Development and Alignment**:

- Develop short-term and long-term strategies to support growth and advance the GFT’s mission.
- Conduct research and analyses to assess operational effectiveness, processes, and partner engagement.
- Align departmental goals, processes, and resource allocation with the broader organizational strategy.

**Market and Competitive Analysis**:

- Assess market trends and competitors to identify potential threats and opportunities.
- Analyze and evaluate internal processes and external market trends to inform strategic decisions.
- Provide insights and recommendations based on market intelligence and competitive landscape analysis.

**Engagement and Relationship Management**:

- Participate in developing and building external relationships with research and consulting partners.
- Engage with key partners across the organization to gather insights and ensure alignment on initiatives.
- Cultivate positive relationships with internal and external partners to drive collaboration and innovation.

**Strategic Initiative Reporting**:

- Report on GFT's initiatives and progress against key success metrics, via Monthly Operating Reviews (MORs) and other leadership forums/discussions.
- Prepare executive-level presentations and reports.

**Learning and Development (L&D)**:

- Drive the Learning and Development agenda for the GFT group by identifying skill gaps and proposing initiatives.
- Collaborate with HR and business partners to implement learning programs that align with strategic objectives.

**Continuous Improvement**:

- Find opportunities for process improvement within strategy and planning functions.
- Lead initiatives to enhance the efficiency and effectiveness of planning processes.

**Required Qualifications**:

- Bachelor’s degree or equivalent experience in Business Administration, Strategy, Technology, or a related field.
- Proven experience in strategy development, market analysis, and planning, preferably within the financial services or consulting.
- Strong analytical skills to interpret complex data and market trends.
- Excellent communication and presentation skills, with experience in preparing executive-level reports.
- Exceptional oral, written, and interpersonal communication skills with the ability to simplify complex technical concepts into business
- and value-focused language.
- Demonstrated ability to build and maintain strategic relationships.
- Strong stakeholder management and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- High level of proficiency with MS PowerPoint, Excel, PowerBI, Co-Pilot, SharePoint, Viva Engage.
- Experience integrating business and technology teams.
- Enthusiastic about people development, including team engagements and training.
- Advanced change enablement, project management (agile and waterfall), talent and training strategy are a plus.
- Must be willing to collaborate with teams in Asia in corresponding time zone.
- Ability to multi-task, prioritize and attention to details, along with comfort in assisting with administrative and reporting tasks as needed.

**Preferred Qualifications**:

- An MBA degree or equivalent experience.

**When you join our team**:
We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Referenced Salary Location**

Toronto, Ontario

**Working Arrangement**

Hybrid

**Salary range is expected to be between**

$110,530.00 CAD - $205,270.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short