Program Manager

5 days ago

North Vancouver, Canada NORTH SHORE DISABILITY RESOURCE CENTRE Full time

PROGRAM MANAGER

We are looking for a dedicated and proactive Program Manager to join our team.

As Program Manager, you will provide guidance, solve problems, and ensure the well-being of both staff and participants.

Key Responsibilities:

- Managment Support: Lead and support group homes from Monday - Friday
- Staff Support: Assist staff members in carrying out care plans, resolving issues, and making sure participants are safe and well cared for.
- Problem-Solving: Respond to any emergencies or incidents during your shifts, providing effective solutions and support to staff.

Hours of Work

Monday - Friday 7.5 hours per day

Reporting to: Program Director

QUALIFICATIONS

Education / Experience:

- Post-Secondary degree in related field, a minimum of one-year supervisory experience & two years direct experience supporting people with disabilities.

OR
- A suitable combination or education and experience may be considered.

Skills & Knowledge:

- Experience and/or knowledge of issues affecting people with disabilities
- Well-developed communication skills
- Experience supervising and providing feedback to staff
- Demonstrated team building & leadership skills
- Financial management skills
- Demonstrated ability to deal with change & responsibility
- Effective time management skills
- Ability to be flexible with working hours
- Intermediate level (at a minimum) computer skills
- Knowledge of quality assurance, care & funding structures
- Commitment to the values & philosophy of NSDRC

DIRECT SERVICE, SUPERVISION, & SUPPORT

Responsibility
- Ensure contracted service hours are delivered and monitored.
- Ensure adequate staffing within budgeted hours.
- Ensure regular communication with the Director on all issues.
- Hire employees and train new employees in conjunction with HR and co-managers.
- Listen and respond to participants’ and their support networks’ wishes.
- Supervise employees, volunteers, grant workers and practicum students within assigned program including regular performance monitoring.
- Conduct regular field visits, both scheduled and unscheduled.
- Ensure employees complete shift notes for participants.
- Participate in meetings for both employees and participants.
- Participate on internal networks, committees and working groups as requested.
- Attend meetings, such as, the Program Management Team or others, as requested.
- Promote public awareness of/& support for programs by attending community events, etc.

Pay: $31.00-$34.00 per hour based on experience

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift

**Education**:

- Post-Secondary

**Experience**:

- Management: 2+ years (preferred)

**Job Types**: Full-time, Permanent

Pay: $31.00-$34.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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