Student Information Clerk

2 weeks ago

Lethbridge, Canada University of Lethbridge Full time

**Job Title**
- Student Information Clerk - Casual

**About the University**

**It’s your time to shine**
Work where the world comes to create, discover and learn.
- We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.

**Position Details**
- The Student Enrolment and Registrar Services (SEARS) Office requires the services of a full-time, casual (six-months to start) Student Information Clerk to help implement a chatbot on the undergraduate and graduate Future Student websites. Future students and their families need answers in a direct, clear and professional manner at a time that is convenient for them, not only during office hours. The Future Student websites and the SEARS Office are the main points of contact for reliable information, support and advice on a wide range of topics. As a Student Information Clerk, you will help future students navigate our processes by helping to implement a chatbot that answers questions about all areas of the ULethbridge experience.- Rate of pay: $26.38/hr

**Position Qualifications**
- Experience in delivering a high standard of customer service when dealing with the public, excellent keyboarding skills and accuracy, effective communication, analytical and organizational skills, the ability to exercise independent judgement, the ability to multi-task, and the ability to keep effective working relationships with the University community is essential.
- Experience with Microsoft Office and Outlook is an asset.
- Minimum 2-year diploma in Administrative Assistant, Management, or Computer Science, and minimum 2 years’ experience in post-secondary and/or customer service.

**Starting Salary Range (at 1.0 FTE)**
- Hiring Range indicated in Position Details

**Full Salary Range (at 1.0 FTE)**

**Campus**
- Lethbridge

**Employment Group**
- AUPE

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