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Area Manager

2 weeks ago

Langford, Canada Trail Appliances Ltd. Full time

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers

**Our core values**:
Integrity - We do what’s right, even when no one is looking.

Improvement - We do it well. Then we do it better.

Caring - We put ourselves in others’ shoes.

Authenticity - We like people, not pretense.

Determination - We kick down walls.

**We have everything we need to inspire our customers. Except YOU.**

**As an Area Manager, you will**
- Oversee day to day operations of Warehouse & Delivery departments in our Langford and Nanaimo facilities with support from Warehouse & Delivery Supervisors at each location
- Assist Delivery teams with training coordination and customer service guidance
- Collaborate with Purchasing & Sales to ensure appropriate on hand inventory
- Maintain inventory accuracy through cycle count programs
- Manage delivery fleet and MHE maintenance programs
- Manage branch P&L
- Aid in hiring, employee training & development, and discipline
- Monitor and report on KPI and operational metrics
- Travel between Langford & Nanaimo as required

**The experience we like to see**
- Minimum 3 years Management experience
- Warehouse Management OR Logistics & Supply Chain Diploma
- Proficient in the use of MS Office
- Current or previous forklift certification
- Familiar with WMS & RF systems
- Valid class 5 driver’s license
- Excellent verbal and written communication
- Strong organizational, time management, leadership, and customer service skills
- Strong Health & Safety background

**We hope you are passionate about**
- Actively facilitating change management within the department
- Coaching and developing the warehouse & delivery teams to achieve goals and objectives
- Encouraging and promoting continuous improvement
- Working with others to achieve individual and shared team goals
- Working through tight deadlines while change is a constant
- Taking the initiative to make improvements and communicate change

**Bonus points**
- Previous WMS experience
- Forklift Certification and carton clamp experience
- Mechanical aptitude

**Interacts With**
- GM Warehouse Operations
- Customers
- Dispatch and Delivery Operations
- Reverse and Returns Logistics
- Logistics Administration
- Parts and Service
- Some 3rd party carriers
- Remote warehouse locations ie: Kelowna, Victoria and Nanaimo
- Equipment and equipment maintenance vendors

**Work Environment**
- Warehouse environment
- Travel required, approximately one day per week
- Schedule Tuesday to Saturday, 9:00 AM to 5:30 PM

**Why join Trail?**
- Extended Health Benefits
- Merit Performance
- PPE Allowance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Corporate Volunteer Program

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?