Client Care Supervisor

4 days ago

Ottawa, Canada Aqua-Tots Swim Schools Kanata Full time

**Company Description**

We are Aqua-Tots Swim Schools, the first of its kind swim facility designed solely with children in mind With 160 schools open worldwide, we are dedicated to our team of employees and offer a fun, team-oriented environment with great individuals who have a passion for working with children, their families and their community.

An Aqua-Tots Client Care Team Lead is responsible for facilitating the client journey at Aqua-Tots. You will be doing so by ensuring clients are properly registered in classes, address scheduling concerns, keeping the facility clean, selling merchandise, answering client questions in the facility, and much more

**Client Service Specialist Job Responsibilities**:

- Greet parents and students as they enter the facility and make them feel at home
- Facilitate client registration and other sales
- Answer phones, respond to inquiries, take messages and conduct phone calls in a professional manner
- Check-in students on the attendance tracking system
- Maintain cleanliness of the facility
- Answer client questions regarding curriculum
- Create relationships with parents and children to enhance the Aqua-Tots experience
- Resolve client concerns using a professional approach
- Attend team member meetings and in-service trainings
- Intermediate computer skills and proficiency in Office 365 tools.
- 1 year experience in a role where the primary function was focused on sales or client management.
- Education in business or sales considered an asset. Combined relevant experience may act as a substitute.
- Bilingualism (French and English) considered an asset.
- Must provide a vulnerable sectors check.

**Job Types**: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Supervisor: 2 years (required)
- Customer Service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

  • Client Care Supervisor

    1 week ago

    Ottawa, Canada Larga Baffin Full time

    Larga Baffin has an exciting opportunity for a Full-Time Client Care Assistant Manager_ - Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended precautionary measures as per Public Health authorities to ensure the health and safety of all staff and residents._ - A special thank you to all front-line workers for your...

  • Client Care Supervisor

    1 week ago

    Ottawa, Canada Larga Baffin Full time

    **_Larga Baffin has an exciting opportunity for a Full-Time Supervisor of Client Care!_** **_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended precautionary measures as per Public Health authorities to ensure the health and safety of all staff and residents._** **_ A special thank you to all front-line workers...

  • Client Care Supervisor

    7 days ago

    Ottawa, Canada CBI Home Health Full time

    **Care Supervisor - Ottawa (Full Time position)** As a Care Supervisor within our CBI Home Health team, you will support multiple programs within our Personal Support Services. You lead a group of direct care providers to ensure that clinical service delivery meets or exceeds standards set by CBI Home Health external stakeholders. Showing the way as a...

  • Supervisor, Client Care

    2 weeks ago

    Ottawa, Canada Larga Baffin Full time

    **Position Overview** Reporting to the Manager of Client Care, the Client Care Supervisor will assist the department with it’s Front Desk and Referrals operations. Duties include, but are not limited to, ensuring effective delivery of Larga’s client service standards, assisting with the implementation of policies and procedures, training, supporting and...

  • Client Care Supervisor

    2 weeks ago

    Ottawa, Canada Dept_PhysLoc Full time

    Position Overview Reporting to the Manager of Client Care, the Client Care Supervisor assists the department with its Front Desk and Referrals operations. Duties include but are not limited to ensuring the effective delivery of Larga’s client service standards, assisting with the implementation of policies and procedures, training, supporting and...

  • Group Home Supervisor

    6 days ago

    Ottawa, Canada Evolving Youth Care Full time

    **MUST BE DOUBLE VACCINATED AGAINST COVID-19** **SEEKING INDIVIDUALS WHO HAVE DIRECT GROUP HOME EXPERIENCE AND KNOWLEDGE OF THE CHILD, YOUTH AND FAMILY SERVICES ACT.** Evolving Youth Care has been providing a full spectrum of services to children and youth since 1998. Our homes are located throughout Ottawa and the surrounding areas, serving children and...

  • Group Home Supervisor

    2 weeks ago

    Ottawa, Canada Evolving Youth Care Full time

    **MUST BE DOUBLE VACCINATED AGAINST COVID-19** **SEEKING INDIVIDUALS WHO HAVE DIRECT GROUP HOME EXPERIENCE AND KNOWLEDGE OF THE CHILD, YOUTH AND FAMILY SERVICES ACT.** Evolving Youth Care has been providing a full spectrum of services to children and youth since 1998. Our homes are located throughout Ottawa and the surrounding areas, serving children and...

  • Client Care Worker

    1 day ago

    Ottawa, Ontario, Canada Carefor Health & Community Services Full time

    Carefor is Eastern Ontario's largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity...

  • Nurse Supervisor – Care Coordination

    6 days ago

    Ottawa, Canada St. Joseph’s Home Care Full time

    A healthcare service provider in Ontario is seeking a Supervisor – Care Coordinating to join their Visiting Nursing Program. This position requires an RN or RPN with 3–5 years in nursing and a passion for leadership and community care. Responsibilities include supervising staff, coordinating care schedules, and ensuring high-quality service delivery. The...

  • Care Supervisor, Nursing

    2 days ago

    Ottawa, Canada CBI Home Health Full time

    Are you an RN or RPN who leads by example in meeting or exceeding clients’ expectations? Do you want to use your supervisory background to promote excellence in clinical service delivery? If so, you’re the type of professional who will excel as part of the CBI Home Health team in Ottawa. As a Nursing Care Supervisor within our CBI Home Health Services...